My First Million
My First Million

#192 - Making Billions with Greeting Cards, How the FBI Took Down Thousands of Criminals, & Rich People (not) Paying Taxes

Shaan (@ShaanVP) and Sam (@TheSamParr) break down the greeting card industry. They talk about digital cards and the staying power of card subscriptions, a new way to send gifts over social, and Shaan shares a story about his roots as a business operator. They discuss a subscription business for expe

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Sam Parr & Shaan Puri Host

Topics Discussed

Episode Summary

Executive Summary: The episode is a rapid-fire investing and business discussion centered on overlooked business models, viral growth, privacy tech, tax strategy, and the power of inflection points. The hosts dissect greeting-card/e-card companies, Bump Boxes, secure messaging apps used by criminals, Chick-fil-A’s operational tech, and how wealthy people use leverage to live tax-efficiently. The throughline: distribution, engagement, and monetization matter more than category assumptions, and major future winners will likely come from privacy, open networks, and software/consulting hybrids.

Main Topics: Greeting cards, e-cards, and BirthdayAlarm’s viral growth (Priority: 5/5): The hosts explore the surprisingly large e-card industry through American Greetings, Jackie Lawson, and BirthdayAlarm, emphasizing how a simple birthday reminder evolved into a viral, highly profitable business model. Wealthy people, taxes, and living on loans (Priority: 5/5): A deep dive into how rich people use low-interest loans secured by assets instead of selling stock, minimizing realized income and taxes while preserving liquidity. Bump Boxes and the mom acquisition model (Priority: 4/5): Discussion of Bump Boxes as a subscription and commerce platform for pregnant women and mothers, expanding from boxes into a broader family-products ecosystem with insurance-enabled offers. FBI takedown of Phantom Secure (Priority: 4/5): The transcript covers how the FBI infiltrated criminal communications by creating a replacement secure messaging app and letting criminals adopt it for 18 months before arrests. Chick-fil-A’s tech stack and consultant opportunity (Priority: 4/5): The hosts analyze how Chick-fil-A uses sensors and machine learning to increase throughput and speculate that a specialized engineering consulting firm could export these capabilities to other chains. Privacy as a major tech inflection (Priority: 5/5): DuckDuckGo, ProtonMail, Signal, Brave, and similar products are framed as early winners of a growing privacy trend driven by user fatigue with surveillance and tracking. Billionaires from crypto and open networks (Priority: 4/5): The conversation highlights Brock Pierce and Vitalik Buterin as examples of extreme wealth creation from crypto, reinforcing the idea that future platforms may monetize differently than legacy tech.

Key Arguments: Distribution can be more valuable than the original product; BirthdayAlarm won by making birthday reminders viral. Rich people often avoid selling appreciated assets; they borrow against them and let debt persist for decades, with the estate settling later. A strong business needs at least two of three legs: growth, engagement, and monetization; startups with only one are fragile. Some consumer businesses can scale by broadening from one product into a category-owning platform (e.g., Bump Boxes becoming a mom-centered ecosystem). Privacy is an underappreciated macro trend; products that protect user data may become normal and highly valuable over time. Modern companies like Chick-fil-A are using AI/ML not just for efficiency but for physical-world throughput, opening opportunities for tech consulting and product spinouts. The next major tech wave may shift value away from centralized platforms and toward open data, open protocols, and creator/consumer monetization layers.

Data Points: American Greetings revenue: Above $1 billion - Referenced as the scale of the greeting-card/e-card business BirthdayAlarm peak revenue: $4–5 million per year - Described as peak annual revenue from the e-card/birthday reminder business BirthdayAlarm profit margin: ~80% profit - Host said most revenue at the peak was profit BirthdayAlarm user base: Over 100 million members - Estimated total signups over time Bump Boxes revenue: $40 million in sales - Current company scale discussed in the episode Bump Boxes subscription share: 60% - Percentage of revenue from subscription boxes Bump Boxes other revenue share: 30%–40% - Revenue from additional products/services, including medical-equipment-related offerings Phantom Secure users: 20,000 users - Peak user count for the secure messaging service used by criminals Phantom Secure revenue: $80 million - Revenue generated by Phantom Secure at peak Phantom Secure revenue per user: $4,000 per user - Calculated from the app’s high-priced criminal customer base WhatsApp revenue per user (comparison): ~$2 per user - Used as a comparison to show Phantom Secure’s pricing power Anon deployment scale: 12,000 phones - Phones seeded by the FBI-created replacement app Anon infiltration period: 18 months - Length of time the FBI let criminals adopt the fake secure app Chick-fil-A operational advantage: 3x output vs. store design - The company claimed its stores handle roughly triple the volume they were designed for Chick-fil-A weekly schedule: 6 days a week - Used rhetorically to highlight high sales despite being closed one day Anti-Galloway index performance: 61% return - Returning the opposite of Scott Galloway’s calls reportedly beat the S&P over the measured period Anti-Galloway ex-Tesla performance: 23% return - Still strong even after removing Tesla from the basket Bump Boxes growth goal: 2x every year - Paul Singh’s stated ambition for the business Leverage rate mentioned: 1%–2% (or 1.2%–1.5%) - Described as the low borrowing cost available to wealthy borrowers BirthdayAlarm launch year: 2001 - The year the site started Vitalik initial writing rate: $3.50 per article - What Vitalik Buterin reportedly earned writing for Bitcoin Magazine early on

Pivotal Quotes: "“Every business is like a three-legged stool. You have growth, you have engagement, and you have monetization, G-E-M.”" — Sean/quoted Nir Eyal: Used to frame what makes startups durable and fundable "“We’re not a box company. We’re a mom acquisition machine.”" — Sam / Leland from Bump Boxes: Explains the company’s broader category strategy beyond subscription boxes "“I think what you just said right there actually might be one of the most valuable rants in terms of just money that you’ve ever said.”" — Sam: Reaction to the discussion of how wealthy people borrow against assets and avoid realizing income

Implications: Listeners should look for businesses with viral loops, strong distribution, and multiple monetization paths. The episode suggests privacy, open networks, and software-enabled physical operations are likely to create major future winners.

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About My First Million

Sam Parr and Shaan Puri brainstorm new business ideas based on trends & opportunities they see in the market. Sometimes they bring on famous guests to brainstorm with them.

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