Accidental Tech Podcast
Accidental Tech Podcast

354: Casey’s Computer Corner

* Pre-show: BBEdit to the rescue * Casey's Computer Corner * Apple Holiday Return Policy * Casey's theoretical monitor * NUC * Marco's Office Lighting Follow-out * IKEA !lamp * John's lamp * MS Office and Catalina * Follow-up: Amazon's customer support "phone tree"

Featured Speakers

Marco Arment, Casey Liss, John Siracusa Host

Topics Discussed

Episode Summary

Executive Summary: The episode is a wide-ranging tech-support and decision-making discussion centered on Casey’s broken iMac, whether to buy a 16-inch MacBook Pro, how to handle monitors and docking, and whether Plex still justifies its complexity. The group also covers Catalina’s permission quirks, text-message read receipts, office lighting, Amazon support workflows, and the Cybertruck—ultimately debating when convenience, reliability, and “throwing money at the problem” are worth it.

Main Topics: Casey’s Mac upgrade dilemma: Casey recounts repeated Catalina/Mojave install failures on his iMac, then debates whether to buy a 16-inch MacBook Pro now or wait for a smaller future model and/or an iMac Pro deal. Monitors, docks, and clamshell reliability: The hosts weigh 4K displays vs. the expensive LG 5K, discuss docking stations, and argue that laptop-as-desktop setups are most reliable when the laptop is kept open rather than in clamshell mode. Plex as hobby vs. cost/complexity: Casey defends Plex as a curated, family-used archive and collector’s hobby, while the others question whether the hardware, storage, transcoding, and maintenance are still worth it. Catalina permissions and Office confusion: John describes helping his parents after Catalina and Office updates caused OneDrive/document-location confusion; the fix was giving Office full disk access when Catalina silently blocked access. Home office lighting obsession: Marco explains his struggle to create enough bright winter lighting with IKEA floor lamps, bulb splitters, Philips Hue, and Lifx, while the others suggest better ceiling fixtures and professional lighting help. Messaging privacy and read receipts: The panel debates whether iMessage read receipts should be enabled, with John and Marco strongly preferring them off to preserve asynchronous communication and privacy. Cybertruck reactions: The crew debates Tesla’s Cybertruck, with opinions ranging from admiration for novelty to criticism that it sacrifices truck practicality, visibility, and safety for style.

Key Arguments: Casey’s iMac is unreliable enough that buying a new machine may save time and frustration, even if the purchase feels excessive. A 16-inch MacBook Pro plus an external monitor could be a practical compromise if it reduces the need for a separate desktop, but clamshell mode and docks add reliability risks. A cheaper 4K monitor can be a rational stopgap because the cost difference versus a 5K display is enormous and the lower tier is good enough for many tasks. Plex is valuable not just for playback but as a curated archive and family content library; its collecting aspect is part of the appeal, even if it is not strictly cost-efficient. Catalina introduced permission behavior that can silently break ordinary workflows; Apple/Microsoft should have made failures more obvious to users. Read receipts undermine the social contract of asynchronous messaging by making it seem like immediate responses are expected. The Cybertruck may be a strategic product for non-truck buyers, but it is a poor truck in practical terms because of compromised visibility, utility, and truck form factors. Lighting needs are better solved by balancing ceiling fixtures and floor lamps than by forcing floor lamps to carry the whole room’s brightness. Many tech problems are best solved by either simplifying the setup or spending money decisively, but only when the long-term cost of complexity exceeds the purchase price.

Data Points: Apple return window: November 15 to January 8 - Anonymous tipster notes Apple’s holiday return policy extension for purchases made after Nov. 15. Mojave install attempt duration: about 20 minutes - Casey waited for the Mojave installer’s Continue button to un-gray before giving up. Catalina install timing: 3 p.m. to 9:10 p.m. - Casey says the recovery/install process consumed most of the day. LG monitor price: about $250 - The 24-inch LG 24UD58 4K monitor is cited as a budget alternative to the LG 5K display. LG 5K display price: about $1,300 - Discussed as the premium external monitor option for the MacBook Pro setup. MacBook Pro spend estimate: around $3,800 - John estimates Casey’s desired laptop configuration would cost roughly this much. Plex transcode concern: Synology is 6 years old - Casey says his current Synology cannot handle transcoding reliably because of age and speed. Office light bulbs: 7 bulbs - Marco describes his office currently using seven high-output bulbs across multiple floor lamps. Light temperature: 4000K - Marco says this is his preferred bulb color temperature. Ikea lamp cost: about $10 - Marco references the basic IKEA pole lamp as an inexpensive starting point. Apple holiday return policy: until January 8 - Mentioned as a way to reduce risk on a Black Friday Mac purchase. Linode base plan: $5/month - Advertised sponsorship pricing for a 1GB RAM server. Linode promo credit: $20 - Promo code ATP2019 provides this credit. ExpressVPN promo: 3 extra months free - Offered with a one-year package. Squarespace discount: 10% off - Offer code ATP applies at checkout.

Pivotal Quotes: "I think tomorrow I'm going to order a custom 16-inch MacBook Pro" — Casey: Casey announces his tentative plan after troubleshooting the iMac and considering alternatives. "Clamshell mode, where you have it closed and stuff plugs in, has always been flaky" — Marco: Marco explains why laptop-as-desktop setups are more reliable when the laptop remains open. "If you have a big problem that is costing you time, throw money at it and make the problem go away" — Marco: Argument for buying reliability now instead of tolerating recurring failures and setup complexity.

Implications: For listeners, the episode reinforces a practical rule: optimize for time and reliability, not just sticker price. For tech buyers, it suggests that desktops, laptops, displays, and home setups should be chosen as systems, not isolated parts.

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