Accidental Tech Podcast
Accidental Tech Podcast

469: Tiny Toastie

* Pre-show: The newest member of Marco’s family * The originating member * Siracusa’s history * Siracusa’s thoughts * The new member * Prior experiences with the new member of the family * Follow-up: * Casey replaces his FiOS set-top box * Casey’s new UPS * TechSee * AlDente * Casey’s Email Woes * G

Featured Speakers

Marco Arment, Casey Liss, John Siracusa Host

Topics Discussed

Episode Summary

Executive Summary: The episode ranges from playful consumer-geek talk to serious platform politics. It covers a new toaster oven purchase, Verizon box replacement via video verification, email strategy and Fastmail referral payouts, Siri music quirks, and a car battery fiasco. The longest discussion centers on Apple’s App Store policies in the Netherlands, where the hosts argue Apple’s 27% commission and restrictive messaging are petulant, anti-competitive, and likely to invite harsher regulation and sideloading pressure.

Main Topics: Toaster oven obsession and product hunting: Marco explains why he bought the Balmuda steam toaster oven: it fit his constrained counter space, looked acceptable in a white/off-white kitchen, and offered a distinct steam-bread benefit. The hosts debate aesthetics versus utility and joke about obscure toaster design choices. Verizon Fios box replacement and visual verification: A dead set-top box after a power outage led to a chat-based replacement process using a one-way video tool (techssee.me). The hosts discuss how companies increasingly verify broken hardware by having users point a phone camera at the device instead of merely describing it. Email hosting, Gmail funnels, and Fastmail credit: The show revisits email migration options: using Gmail as a routing/funnel layer, forwarding mail from custom domains, and the practicality of Fastmail. A listener tip reveals Fastmail can cash out referral credit above $100, resulting in Marco getting a large payout. Apple App Store policy backlash and Dutch compliance drama: A major segment attacks Apple’s Dutch dating-app compliance language, especially the mandatory warning modal and 27% commission on third-party payments. The hosts argue Apple is being deliberately obstructive, making its own platform worse and increasing the odds of stronger regulatory intervention. Microsoft’s ‘principled approach’ to app stores: Microsoft publishes more open app-store principles, positioning itself as more developer-friendly than Apple. The hosts view this as both a competitive move and evidence that market pressure can produce better store policies, though Microsoft’s Xbox exceptions show limits. Music playback, Siri, and HomePod queue behavior: Listeners suggest that Siri’s ‘top hits from YEAR’ command only queues a handful of songs despite promising 25. The workaround is to ask for ‘pop hits [year]’ or similar Apple Music playlists, which appear to be longer and more accurate. Car battery failure, towing, and jump-starter lessons: Marco recounts an escalating battery failure on the FJ Cruiser: two jump-starter products failed, the car was towed to Toyota, and the dealer later diagnosed only a dead battery. The segment becomes a lesson in unreliable reviews, niche tools, and the difficulty of diagnosing car problems without expertise.

Key Arguments: Apple’s App Store policies are increasingly indefensible because they preserve Apple’s revenue rather than serving users or developers. Third-party payment systems are being framed as dangerously insecure, but the real protections usually come from credit cards and established payment infrastructure. Regulation should be separated from side loading and alternative app store debates; Apple conflates them to defend its commission model. A healthy market requires meaningful exit options; developers on iPhone often lack a viable alternative, so Apple’s leverage is unusually strong. Apple’s approach risks provoking harsher regulation, alternative app stores, and eventually a worse iPhone ecosystem for users and developers. Microsoft’s open-store principles show that market competition can push a platform owner toward better developer terms when it needs to attract business. Product reviews and objective testing are useful, but only if users remember that the test criteria may not match their own priorities. Battery/jump-starter reviews can be misleading: a product can look great on paper yet fail in real use, especially for edge cases like an aging car battery.

Data Points: Fastmail referral credit: $2,600 - Marco had accumulated credit from Fastmail referrals before cashing out a large portion. Fastmail payout: $2,500 - Fastmail paid out excess referral earnings after a support ticket. Fastmail storage tier: 30 GB for $6/month - Listener feedback noted the paid plan offers more storage than free Gmail. App Store/third-party commission: 27% - Apple’s Dutch dating-app compliance proposal would charge this commission on transactions using third-party payments. Apple payment processing allowance: 3% - Apple’s proposal leaves only this margin for payment processing costs on third-party transactions. Original App Store commission: 30% - Repeated as the baseline fee Apple is seen as protecting. Battery plan costs: About $220 installed - Toyota quoted roughly this amount for a new battery including labor. Battery purchase price: About $200 - Advance Auto Parts battery price Marco had pre-ordered. Tow cost: About $180-$200 - Extra cost to get the FJ Cruiser to Toyota after failed jump starts. Power outage duration: About 1 hour - A recent outage in Marco’s area coincided with the dead Fios box. Video verification route: One-way video chat via techssee.me - Used by Verizon support to inspect the broken box remotely. Music queue count: 6-9 songs - Siri reported a 25-song playlist but the visible HomePod queue was much shorter. Top-hits command promise: 25 songs - The assistant claimed it was playing 25 songs from the chosen year. Battery charger products tested: 2 - Marco tried both a super-cap jump starter and a Noco lithium jump starter.

Pivotal Quotes: "This app does not support the app store's private and secure payment system." — Marco quoting Apple: The mandated modal text Apple requires when apps link out to third-party payments. "Apple should be required to distribute to developers 30% of iPhone hardware sales." — Listener in chat: A satirical response to Apple’s claim that it deserves a cut of app revenue. "I really think we need to exercise extreme discipline in keeping them separate when arguing about them." — Marco: Marco urging listeners not to merge the app-store fee issue with side-loading and malware concerns.

Implications: Expect continued pressure on Apple’s App Store model, more regulatory scrutiny, and possible growth in alternative distribution/payment options. For users and developers, the main risk is a less coherent, more fragmented iPhone ecosystem if Apple keeps overplaying its hand.

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