Freakonomics Radio
Freakonomics Radio

522. Is Google Getting Worse?

It used to feel like magic. Now it can feel like a set of cheap tricks. Is the problem with Google — or with us?

Featured Speakers

Freakonomics Radio + Stitcher Host

Topics Discussed

Episode Summary

Executive Summary: The episode examines how Google rose from a breakthrough search engine to a near-monopoly and whether its ad-supported model has degraded search quality. Through economists, former Googlers, and competitors, it argues that ads and monopoly power can worsen incentives, encourage spam and self-preferencing, yet also fund a free, globally accessible service many users rely on daily.

Main Topics: Google’s breakthrough in search: The episode traces the shift from early web search engines like AltaVista and InfoSeek to Google’s PageRank-based system, which ranked results by link-based authority and dramatically improved usefulness. Search ads and Google’s business model: It explains how Google monetized search through auctioned ads, adding quality signals to bidding and turning search into a highly profitable advertising marketplace. Monopoly power and degraded incentives: Guests argue that Google’s dominance can reduce competitive pressure, allowing more ads, more self-preferencing, and less need to optimize purely for user experience. Spam, manipulation, and low-quality results: Examples from plumbers, locksmiths, Amazon listings, and fraudulent websites show how commercial actors game ranking systems, pushing search results toward manipulation over quality. Ad-supported vs subscription search: The episode contrasts free, ad-supported access with ad-free subscription models like Neva, asking whether users would pay directly for cleaner results and privacy. Google’s defense and product evolution: Google executives argue ads are kept separate from rankings, often help match commercial intent, and fund free access while Google continues to improve snippets and in-page answers. Broader ecosystem effects: The discussion expands beyond Google to the wider internet, suggesting ad-driven incentives have reshaped content creation, investor expectations, and the quality of the web itself.

Key Arguments: Google succeeded because PageRank made search far more useful than earlier engines, not just slightly better. Advertising became Google’s dominant revenue source because auctions plus quality signals created a highly scalable and profitable market. A monopoly search engine may have weaker incentives to keep experience pristine because users have little practical alternative. Search ads can sometimes improve results when commercial intent is high, such as tickets or local services. Spammy firms and scammers exploit search ranking systems, especially where urgent, low-information consumer needs are involved. Google’s dominance affects the whole web, since publishers and sellers adapt their behavior to what performs well in its algorithms. An ad-free subscription search engine is conceptually possible, but defaults, browser partnerships, and network effects make it hard to compete. Google argues it separates ads from rankings and uses snippets and generated answers to improve speed and usefulness for many kinds of queries.

Data Points: Google revenue from advertising: About 81% - Google’s revenue still primarily comes from ads on its own properties and in search. Google search market share: About 90% - Ryan McDevitt describes Google as a de facto global search monopoly. Google default payment to Apple: Estimated $15 billion per year - Google pays to remain the default search engine on Safari. Google ads experiment result: 3% more searches - Users shown ads performed more searches than users shown no ads in a long-running A/B test. Search users without ads in experiment: 1% - Google kept a small no-ads control group for years before analyzing it. Search users with ads in experiment: 99% - The vast majority of users were shown ads during the controlled test. Plumbing complaints difference: 13 times as many complaints - McDevitt found plumbers with A-heavy names and aggressive listings had far more complaints than others. Google’s web index size at launch era: About 30 million web pages - Marissa Mayer contrasted early Google crawling with the much smaller web of the late 1990s. Google index size later: More than 1 trillion URLs - Mayer said Google had at one point seen over a trillion URLs. Neva subscription price: Around $5/month - Sridhar Ramaswamy’s ad-free search startup uses a premium model. Venture funding for Google in 1999: $25 million at a $75 million valuation - Early outside investment helped fuel Google’s growth.

Pivotal Quotes: "Advertising income often provides an incentive to provide poor quality search results." — Larry Page and Sergey Brin (quoted from original paper): Used to highlight Google founders’ early concern about mixing search and ads. "The problem with monopoly power is that you can degrade the experience because you've locked in that user." — Jeremy Stoppelman: Explaining how dominance can reduce pressure to serve users well. "If I took Google away, you would go nuts." — Liz Reed: Google’s defense that search is deeply embedded in everyday life and hard to replace.

Implications: The episode suggests Google search is not simply “getting worse”; it is being shaped by monopoly incentives, ad economics, and web-wide gaming. Better alternatives may require new business models, stronger competition, and less dependence on ad-funded discovery.

From the Episode

This way, but they did get their version to market first, and people really liked it. Every now and then, we would get fan mail that would have like a check or cash in it. People would be like, Your search engine is so good, and you're not making any money, and we just wanted to pay you. So, how would they make money? In 1999, some big venture capital firms invested $25 million in Google in a deal that valued the company at $75 million. They considered or attempted a variety of money-making strategies. Strategies, licensing their search technology to other websites, selling a hardware product that would let companies search their own internal files. If you had read Bryn and Page's original research paper about their search engine, you might have thought there was one source of revenue they wouldn't pursue: advertising. In a section of their paper called Advertising and Mixed Motives, they wrote: Advertising income often provides an incentive to provide poor. Quality search results. So, which revenue model did they pursue? Yes, it was the ads. One of the things that Google really innovated early on and was really successful in was getting ads to scale on search engines. That is Tim Wong, who used to work at Google on technology policy. Now, he is a media researcher and the author of a book about digital advertising called Subprime Attention Crisis. And what that basically meant is that.

at 5:26

The power of that revelation faded, as revelations do, and we all began to take Google for granted. When you needed some information, you just typed a few words into the search box, and very quickly you got the answer you were looking for, usually from an authoritative source. But today, to me at least, it doesn't feel the same. My search results just don't seem as useful. I feel like I'm seeing more ads, more links that might as well be ads. More links to spammy web pages. Do you also feel like Google isn't what it used to be? Today, on Freakonomics Radio, how did Google come to dominate web search in the first place? People be like, your search engine is so good, and you're not making any money, and we just wanted to pay you. What happened when Google essentially became a monopoly? The problem with monopoly power is that you can degrade the experience because you've locked in that user. And we will hear Google's defense. Or is it more of a threat? If I took Google away, you would go nuts. Is Google getting worse? Or is it just that, as Milton Friedman might have said, there's no such thing as a free search?

Jeremy Stoppelman · at 0:26

More links to spammy web pages. Do you also feel like Google isn't what it used to be? Today, on Freakonomics Radio, how did Google come to dominate web search in the first place? People be like, your search engine is so good, and you're not making any money, and we just wanted to pay you. What happened when Google essentially became a monopoly? The problem with monopoly power is that you can degrade the experience because you've locked in that user. And we will hear Google's defense. Or is it more of a threat? If I took Google away, you would go nuts. Is Google getting worse? Or is it just that, as Milton Friedman might have said, there's no such thing as a free search? This is Freakonomics Radio, the podcast that explores the hidden side of everything, with your host, Stephen Devner. In the beginning, computer scientists created the World Wide Web, and the web was without form and void. Darkness was upon the face of the Internet. And someone said, Let there be search. And behold, there was search. And, in time, the search engine.

Liz Reed · at 0:56
🔓 Sign Up for Unlimited Episode Search

About Freakonomics Radio

Freakonomics co-author Stephen J. Dubner uncovers the hidden side of everything. Why is it safer to fly in an airplane than drive a car? How do we decide whom to marry? Why is the media so full of bad news? Also: things you never knew you wanted to know about wolves, bananas, pollution, search engines, and the quirks of human behavior. To get every show in the Freakonomics Radio Network without ads and a monthly bonus episode of Freakonomics Radio, start a free trial for SiriusXM Podcasts+ on...

View all episodes from Freakonomics Radio