No Stupid Questions
No Stupid Questions

69. How Can You Convince Someone They’re Wrong?

Also: what’s the best way to handle rejection? This episode originally aired on October 3, 2021.

Featured Speakers

Angela Duckworth Guest

Topics Discussed

Episode Summary

Executive Summary: The episode explores how to persuade people who are wrong without triggering defensiveness, and how to handle rejection without spiraling. Duckworth and Dubner contrast Pascal, Dale Carnegie, Cialdini, Stoicism, and social-psych research, concluding that humility, face-saving, and clear but kind communication help—though rejection’s sting never fully disappears.

Main Topics: Convincing others they're wrong (Priority: 5/5): The hosts discuss Blaise Pascal’s advice to affirm what is true in an opponent’s view before presenting contrary evidence, framing persuasion as a way to reduce defensiveness and preserve dignity. Manipulation vs. genuine listening (Priority: 4/5): They debate whether persuasion tactics from Carnegie and Cialdini are manipulative or simply a better-faith method of enabling productive conversation and reducing conflict. Intellectual humility and the illusion of explanatory depth (Priority: 5/5): Duckworth cites research showing that people become less confident after trying to explain topics they think they understand, suggesting that recognizing our own limits can promote humility. Admitting error and status (Priority: 4/5): Duckworth reflects on the difficulty of saying 'I was wrong' and suggests that high-status people may find it easier to admit mistakes because their status buffers the costs. Persistence of rejection sting (Priority: 5/5): The second half examines why rejection feels personal, how rejection sensitivity can create self-fulfilling prophecies, and why even rational knowledge doesn’t eliminate hurt. How to reject others well (Priority: 4/5): The hosts recommend clear, non-cruel rejections, with explicit rules (e.g., Kahneman’s endorsement policy) as a way to reduce ambiguity and spare feelings while staying honest. Stoic framing and self-fulfilling expectations (Priority: 4/5): They connect rejection to Epictetus’s idea that events are shaped by judgments, and argue that assuming others like you can create a better social outcome than assuming rejection.

Key Arguments: A persuasive strategy that begins by acknowledging what is right in the other person’s view can lower defensiveness and keep dialogue open. There is little direct randomized evidence testing Pascal’s exact approach, but related research supports the value of listening, face-saving, and humility. Trying to explain something you think you know can reveal gaps in understanding and reduce overconfidence. Saying 'I was wrong' is psychologically hard, but repeated practice can make it easier and may be aided by status or experience. Rejection sensitivity can turn ambiguous interactions into perceived slights, prompting behavior that helps create the rejection feared. People should reject others clearly and kindly, because ambiguity often prolongs hurt and confusion. Rules or standards for rejecting requests can protect time and reduce the interpersonal sting more effectively than ad hoc excuses. A mindset that assumes others will like you can become a self-fulfilling prophecy in a positive direction.

Data Points: Randomized direct tests of Pascal approach: None identified - Duckworth says she cannot think of a single random assignment experiment that directly tests Pascal’s exact persuasion method. Age of Pascal: 17th century - Pascal is cited as the historical source of the advice to acknowledge what is true in another person’s view first. Number of committees Dubner has served on: 'innumerable' / later clarified as 'like three' - A joking exchange about the word 'innumerable' leads Dubner to admit he cannot count above two easily. Statistical model disagreement resolution time: A few days - Duckworth says it took several days and many conversations before she admitted her collaborator was right. Bird-status anecdote source: 25 years ago in a bar - Duckworth says the high-status bird study was told to her informally, not from a verified paper. Journal rejection rate example: 47 out of 50 papers rejected - Dubner uses this to explain why rejection often reflects limited space rather than personal dislike. Endorsement rule by Kahneman: 2 conditions - He endorses only work he has read in full and only if he played a direct role in creating it. Listener example of rejection: Friday night invite - Used to illustrate how quickly people invent stories about why someone declined an invitation.

Pivotal Quotes: "When we wish to show another that he errs, we must notice from what side he views the matter." — Blaise Pascal (quoted by Dubner): Introduced as the philosophical basis for persuading people without immediate confrontation. "What upsets people is not things themselves, but their judgment of things." — Epictetus (fact-check reference): Used to support the idea that rejection and suffering depend on interpretation as much as on events themselves. "I was wrong." — Angela Duckworth: She describes gradually becoming more able to say this after disagreeing with a collaborator about a statistical model.

Implications: Listeners are encouraged to use humility, clear boundaries, and face-saving language in disagreement and rejection. The episode suggests persuasion works best when it protects dignity and that changing one’s own stance may be more realistic than trying to force others to change.

🔓 Sign Up for Unlimited Episode Search

About No Stupid Questions

View all episodes from No Stupid Questions