The Vergecast
The Vergecast

AI assistants are so back

The Verge's Nilay Patel, Alex Cranz, and David Pierce discuss announcements from Google I/O and OpenAI's GPT4o event. Further reading: Google and OpenAI race to build the feature of search OpenAI releases GPT-4o, a faster model that’s free for all ChatGPT users ChatGPT will be able to talk

Featured Speakers

Vox Media Podcast Network Host

Episode Summary

Executive Summary: The episode centers on the fast-moving AI competition between OpenAI and Google, especially multimodal chat/search demos that feel more convincing than useful and may worsen hallucination risks. The hosts also dissect Google’s AI-overviews rollout, its threat to publishers, and how AI is reshaping search, traffic, and the web. Additional topics include Android/Pixel integration, Apple iPad frustrations, and new iPhone emulator launches.

Main Topics: OpenAI vs. Google AI showdown (Priority: 5/5): The hosts frame Google I/O and OpenAI’s surprise spring event as a direct competitive race toward a Star Trek-like multimodal assistant/search future, with both companies rushing to demo similar capabilities. Multimodal assistants: compelling but questionable utility (Priority: 5/5): Demos of voice/video assistants that can see, talk, and answer in natural language were praised for speed and personality but criticized as esoteric, awkward, and often not solving real user problems. Hallucinations and the credibility problem (Priority: 5/5): A major concern is that these models are becoming more convincing faster than they are becoming correct, creating a dangerous mismatch between user trust and actual reliability. Google Search and AI Overviews reshaping the web (Priority: 5/5): The rollout of AI Overviews is presented as a potential tectonic shift that could reduce traffic to publishers, centralize information, and fundamentally change how people use search. Google ecosystem strategy: Photos, Android, Workspace, and Pixel (Priority: 4/5): Google used I/O to show AI features across its products—Photos search, Gmail/Workspace help, Android integration, and new model variants—positioning AI as the interface for its ecosystem. Apple’s iPad and app-model limitations (Priority: 4/5): The iPad Pro review discussion argues the device is held back less by hardware than by Apple’s restrictive app and browser policies, which limit its usefulness compared with what it could be. iPhone/iOS emulators and platform openness (Priority: 3/5): The sudden appearance of emulator software on iPhone and Apple TV is used as evidence that loosening platform restrictions unlocks highly desired user behavior and exposes the limits of closed ecosystems.

Key Arguments: OpenAI and Google are racing toward the same multimodal AI end state, but the competition is as much about timing and storytelling as product quality. The most striking AI demos are convincing and entertaining, but that does not mean they are reliably useful or correct. Current multimodal assistants can identify objects and context, but often give answers in the wrong form or with dangerous advice. Hallucinations are not a minor bug; they undermine trust and make these systems risky as search replacements. Google’s AI Overviews could drastically reduce referral traffic to publishers and reshape the economics of the web. Google’s strength is scale, infrastructure, and distribution; OpenAI’s strength is product focus and narrative. The iPad’s biggest limitation is Apple’s business model and browser/app restrictions, not raw hardware capability. Allowing emulators shows how much demand exists for more open, flexible software models on Apple platforms.

Data Points: GPT model name: GPT-4o - OpenAI’s new multimodal model announced at its spring event; the “o” stands for Omni. Google I/O 2024 AI rollout: AI Overviews rolling out to everyone in the US this week - Google announced broad deployment of AI-generated search summaries. Cost reduction: 85% cheaper - Sundar Pichai said Google’s cost of queries was 85% cheaper than a year ago. OpenAI model availability: Free access to GPT-4o - OpenAI changed pricing so the new model is available for free, unlike GPT-4. Subscription price: $20/month - Referenced as the previous paid ChatGPT tier that many users did not pay for. LinkedIn ad offer: $250 spend + $250 credit - Sponsor message offering a matched credit for first campaign spend. Wealthfront cash account APY: 4% APY - Sponsor message describing the cash account yield on uninvested cash. Wealthfront bonus: $50 bonus with a $500 deposit - Sponsor offer for opening a first cash account. Meta/AI demo behavior: Dialing emotions up and down in real time - OpenAI demo showed a voice assistant whose emotional tone could be adjusted live. Google Photos use case: License plate number retrieval - Example of asking Google Photos to find a license plate number from an image.

Pivotal Quotes: "they’re both convinced that they are doing the biggest thing that has ever happened in the history of humanity" — Neli / host commentary: Describing OpenAI’s self-image and ambition during the competitive AI week. "it’s getting convincing faster than it’s getting good" — David Pierce: A critique of AI assistants becoming more human-like without becoming more reliable. "Let Google do the Googling for you" — Google presentation framing (quoted by hosts): The hosts criticized this as a bad model for search and user agency.

Implications: AI search and assistants are about to become normal interfaces, but trust, accuracy, and publisher economics are still unresolved. Expect major changes in web traffic, product design, and platform power over the next year.

🔓 Sign Up for Unlimited Episode Search

About The Vergecast

The Vergecast is the flagship podcast from The Verge about small gadgets, Big Tech, and everything in between. Every Friday, hosts Nilay Patel and David Pierce hang out and make sense of the week’s most important technology news. And every Tuesday, David leads a selection of The Verge’s expert staffers in an exploration of how gadgets and software affect our lives – and which ones you should bring into yours.

View all episodes from The Vergecast