Goldman Sachs Exchanges
Goldman Sachs Exchanges

Artificial Intelligence: The Apex Technology of the Information Age

Artificial intelligence - the science of teaching computers to think like humans - could reshape the global economy by making both capital investments and labor costs more efficient. That would provide a meaningful boost to productivity growth, which has stagnated since the internet boom of the 1990

Featured Speakers

Goldman Sachs HostHeath Terry Guest

Topics Discussed

Episode Summary

Executive Summary: Heath Terry argues AI is the apex of information-age technology because it enables machines to solve problems once requiring human intelligence. He explains why today’s AI wave is different—driven by abundant data, faster compute, and improved algorithms—and highlights high-value uses in healthcare, finance, manufacturing, agriculture, and logistics. He also says AI’s benefits will spread through AI-as-a-service platforms, though regulation, technical bottlenecks, and job disruption remain key risks.

Main Topics: AI as the apex technology (Priority: 5/5): AI is framed as the most advanced information-age technology because it teaches machines to act like humans and solve complex problems, moving from rule-based systems to systems that generate their own solutions. Why the current AI wave is different (Priority: 5/5): Heath says AI’s recent progress is enabled by three converging factors: more data, faster compute, and better algorithms/software, which together solved earlier limitations that caused past AI winters. Business use cases and productivity gains (Priority: 5/5): The conversation focuses on AI’s ability to make labor and capital more efficient, including medical diagnosis, oil rig monitoring, logistics, and other operational workflows that improve safety and productivity. AI paired with other technologies (Priority: 4/5): AI is presented as an enabling layer for drones, cloud services, manufacturing, and agriculture, where machine learning enhances optimization, prediction, and automation across sectors. Competitive landscape and winners (Priority: 4/5): Heath argues incumbents have advantages from scale, data, capital, and talent, but new AI leaders can still emerge, especially vertical or startup companies supported by venture capital. AI-as-a-service and market structure (Priority: 4/5): He predicts many firms will rent AI capabilities from cloud platforms rather than build them in-house, democratizing access and supporting an ecosystem of silicon, cloud, and software enablers. Risks, regulation, and labor market impacts (Priority: 5/5): The discussion covers technological bottlenecks, regulatory barriers, and the fear of job loss, while remaining optimistic that AI will reshape jobs more than eliminate them and may boost long-run investment.

Key Arguments: AI is the apex technology because it aims to make computers solve problems that previously required human intelligence. The current AI boom differs from prior cycles because data availability, storage, and sensor proliferation have exploded. Faster compute and improved machine learning algorithms make it feasible to train more powerful AI models. AI creates value by making labor and capital more efficient, especially in healthcare, energy, logistics, and finance. AI can augment experts rather than replace them, such as helping doctors spend less time on scans and more time with patients. Big tech firms have structural advantages in AI due to scale, talent, data, and capital, but startups can still emerge with the right team and funding. AI-as-a-service will democratize access, allowing mid-sized firms to use advanced AI without building costly internal infrastructure. The technology will likely create a new layer of enablers, including GPU makers, cloud providers, and specialized AI platforms. Despite productivity potential, progress may be slowed by technical bottlenecks, regulation, and the difficulty of moving a massive economy. Historical technology cycles suggest AI will change jobs more than it destroys them, with new jobs emerging alongside automation.

Data Points: AI class size at Stanford: 40 students and 1 teaching assistant previously; now 500 students and 40 teaching assistants - Used to illustrate surging demand for machine learning talent U.S. employment in agriculture in the late 1700s: 90% of the U.S. population - Historical example used to show how technology destroys some jobs but creates others U.S. employment in agriculture today: 3% - Contrasted with the late 1700s to emphasize labor market transformation GPU utilization: Only 4% of the die on most GPUs is being used - Cited as a technical bottleneck limiting AI performance today AI winter timing: End of the 1990s - Referenced as the period when AI was widely seen as a dead-end science AI development support level: Top 10% of AI/machine learning developers are exponentially more productive - Used to explain why talent concentration matters in AI

Pivotal Quotes: "Artificial intelligence is the science of teaching computers or getting computers or machines to act like human beings, to solve problems that prior required human intelligence." — Heath Terry: Defines AI and explains why it sits at the top of the information-age technology stack "The computer's coming up with their own way to solve it." — Heath Terry: Describes the shift from rule-based systems to machine learning and deep learning "The big part is, is it democratizes this." — Heath Terry: Explains why AI-as-a-service will expand adoption beyond large technology companies

Implications: AI is likely to become a broad productivity layer across industries, accessed increasingly through cloud services. Winners will include infrastructure providers, vertical AI firms, and companies that adapt quickly to regulation and workflow change.

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In each episode of "Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.

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