This Week in Startups
This Week in Startups

Bing to integrate ChatGPT, Microsoft’s first union + Flux Gourmet review with Lon Harris | E1651

M+J kick off the show by discussing the news that Bing will integrate ChatGPT into its search service. (1:21) Then they chop it up about ZeniMax forming Microsoft’s first union. (15:06) And then Lon Harris joins the show to review Flux Gourmet and chat about the economics of streaming (27:11) (0:00)

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Topics Discussed

Episode Summary

Executive Summary: The episode centers on Microsoft’s rumored Bing integration of ChatGPT/OpenAI, framed as a potential existential threat to Google and a new search/ad model, alongside a discussion of labor organizing at Microsoft-owned ZeniMax and broader 2023 labor pressures. It also covers film reviews of Flux Gourmet and Aftersun, then closes with streaming’s harsher economics, including show cancellations and content removals amid competition and ad-supported pivots.

Main Topics: Microsoft/Bing integrating ChatGPT and the threat to Google (Priority: 5/5): The hosts celebrate Jason’s earlier prediction that Microsoft would fold OpenAI-style chat features into Bing, arguing it could fundamentally challenge Google’s search dominance and reshape search into answer generation. Economics and product design of AI-powered search (Priority: 5/5): They debate whether AI search can be profitable, how Microsoft might subsidize it as a loss leader, and speculate on ad models, subscriptions, affiliate links, and privacy tradeoffs for chat-based search. Unionization at Microsoft-owned ZeniMax and labor trends (Priority: 4/5): The discussion examines QA testers unionizing at ZeniMax, broader gaming-industry labor abuses, and why unions appeal to underpowered workers while also constraining management and prompting offshore/outsourced alternatives. Film review: Flux Gourmet (Priority: 3/5): Lon Harris describes Peter Strickland’s Flux Gourmet as a strange, fart- and food-sound-centered art-horror satire that is highly experimental, niche, and mainly rewarding to dedicated movie fans. Film review: Aftersun (Priority: 4/5): Jason praises Aftersun as an emotionally powerful, intimate father-daughter drama about memory, mental health, and regret, arguing it is the kind of film that stays with viewers and reveals new talent. Streaming service cancellations and content removals (Priority: 4/5): The hosts discuss Netflix canceling 1899 and Starz/HBO Max removing shows, arguing that streaming economics have become more ruthless and less transparent, especially for niche or representative content.

Key Arguments: AI-powered search could be a major threat to Google because it shifts users from links to direct answers, potentially changing the economics of search advertising. Microsoft may be willing to treat Bing as a subsidized product and monetize the underlying AI elsewhere via Azure, licensing, or enterprise/defense customers. Chat-based search has major risks: hallucinations, bias, IP disputes, and the possibility that AI-generated answers could reproduce offensive or legally problematic patterns from training data. Unionization tends to attract lower-power workers seeking protection, while high performers often prefer direct negotiation; management can also use unions to standardize pay and simplify administration. If labor becomes more expensive, companies may shift work offshore or outsource to lower-cost regions rather than absorb the higher wages. Streaming platforms are becoming more like traditional media companies under financial pressure: they cancel shows, remove libraries, and prioritize profitability over the old promise of unlimited content. The loss of transparency around viewership is a growing problem; creators are increasingly denied meaningful metrics, even as ad-supported models will require more accountability. Independent films like Aftersun matter because they expose viewers to new voices and perspectives outside the franchise ecosystem.

Data Points: Bing market share: about 9% - Used to underscore how small Bing is relative to Google and why AI integration could matter. Google market share: about 90% - Referenced as the dominant search engine that Microsoft is trying to challenge. Microsoft acquisition of ZeniMax: $7.5 billion - The gaming holding company was bought in 2020 and is the site of the unionization vote. ZeniMax employees: about 2,300 - Total employee count cited for the Microsoft-owned gaming studio group. Employees unionizing: 300 QA testers - The group that voted to unionize in Maryland and Texas. Netflix show budget (1899 season 1): about $60 million - Used to illustrate why Netflix may cancel an expensive show after one season. Food/answer cost example: $5 per 100 searches - A rough break-even example used in discussing AI search economics if each query costs a nickel. Subscription idea: 10 free chats per month - Jason’s proposed freemium model for chat-based search. Subscription idea: $6-$9 per year or $50 per year - Different speculative pricing models mentioned for paid, private AI search. Unionization threshold example: 48K starting salary - Jason describes a hypothetical standardized salary floor in a unionized organization. Unionization threshold example: 62K desired salary - Used to illustrate how union wage bands can constrain individual negotiation. Output comparison example: 67% output at one-third the cost - Jason uses this to argue management may offshore work if productivity is acceptable and labor is cheaper.

Pivotal Quotes: "Why search when you can get an answer?" — Jason: A proposed slogan for Bing’s ChatGPT-style search experience and a core framing of the Google threat. "This should be an existential moment for Google" — Jason: His reaction to the reported Microsoft/OpenAI Bing integration and its potential disruption of search. "You are better off as a free agent" — Jason: His explanation of when high-performing employees may resist unions and prefer direct negotiation.

Implications: AI search, labor organizing, and streaming economics are converging on one theme: power is shifting from incumbents to new platforms and cost controls. Expect more disruption in search, more labor conflict, and more cancellations, price changes, and transparency demands in streaming.

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About This Week in Startups

Jason Calacanis covers startups, tech, markets, media, and all the hottest topics in business and technology. He also interviews the world’s greatest founders, operators, investors, and innovators.

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