The Diary Of A CEO with Steven Bartlett
The Diary Of A CEO with Steven Bartlett

CMO Of Netflix, Uber & Apple! Work Life Balance Is BAD Advice! "I Lost My Baby & My Husband!" - Bozoma Saint John

In this episode, Steven sits down with the former CMO of Netflix and former Chief Brand Officer of Uber, Bozoma Saint John. The first black woman to hold all of these (and many more) trailblazing roles, she is a legend of the corporate world. Born in Ghana in 1977, she moved to the U.S. at a young a

Featured Speakers

Steven Bartlett HostBozoma Saint John Guest

Topics Discussed

Episode Summary

Executive Summary: Bozoma Saint John reflects on a life shaped by repeated upheaval, intuition, and reinvention—from childhood displacement in Ghana and Colorado to a career at Spike Lee’s agency and leadership roles at Pepsi, Uber, Netflix, Apple, and Endeavor. She argues that success comes from self-knowledge, curiosity, influence, and protecting one’s own well-being first, while also sharing deeply personal losses that reshaped her views on grief, forgiveness, love, and leadership.

Main Topics: Phoenix identity and childhood displacement: Bozoma frames her life as repeated burnings and rebirths, beginning with political upheaval in Ghana and later cultural dislocation in the U.S., which taught her survival, adaptability, and how to read people quickly. Intuition, destiny, and self-directed career moves: She rejects passive ideas of fate, arguing that destiny is created through movement, curiosity, and listening to intuition rather than waiting for life to happen. Leadership, influence, and the limits of titles: Bozoma says titles do not create power; influence, execution, and the ability to persuade others do. She emphasizes creating space for junior voices and protecting contributors when ideas fail. Grief, trauma, and resilience in personal life: She discusses the deaths of her unborn daughter Eve and her ex-boyfriend Ben, and later Peter’s cancer, showing how grief, guilt, and forgiveness shaped her emotional life and worldview. Marriage, forgiveness, and the end of life: Her relationship with Peter moved from conflict to reconciliation after his terminal diagnosis, illustrating her belief that people must choose forgiveness and presence before it is too late. Redefining success and selfishness: Bozoma argues that success should mean happiness, peace, and freedom—not just titles, money, or external approval—and that being 'selfish' means prioritizing your own life so you can show up fully for others. Marketing as storytelling and human insight: She describes great marketers as storytellers who understand people deeply, see the whole forest rather than isolated problems, and create narratives close enough to truth to be believed.

Key Arguments: Destiny is not pre-written; it is created through action, movement, and openness to unexpected opportunities. Intuition is a trainable muscle and should outweigh external pressure when making major life decisions. Titles do not equal power; real leadership comes from influence, credibility, and execution. Great leaders must protect junior contributors, invite dissent, and avoid punishing people for ideas that fail. Success should be defined internally as freedom, peace, and happiness rather than status or money. Being 'selfish' is necessary self-preservation: if you do not prioritize yourself, you cannot be a good leader, parent, or friend. Grief and trauma can distort responsibility, but not every tragedy is caused by one person’s actions; sometimes people must accept what they cannot control. Marketing works best when it is rooted in curiosity about people and in stories that feel true enough to resonate. Sunday scaries and persistent discomfort can be signals that a job, relationship, or path is misaligned. People often advise others from their own perspective; only the individual can truly know their own life and choices.

Data Points: Age at Spike Lee script incident: 22 - Bozoma was 22 when she marked up Spike Lee’s script and was hired. Age when family left Ghana: 5 - She says her world burned when her father’s political life forced the family to leave Ghana at age five. Age when moved to Colorado Springs: 12 - Another major uprooting occurred when the family moved from Africa to Colorado at age 12. Number of sisters: 3 younger sisters - She is the oldest of four girls and says that shaped her leadership role at home. Years married before separation: about 5 years - She says she and Peter were approaching their fifth anniversary when pregnancy complications began. Year of marriage: 2003 - She states they married in 2003 after meeting in 2000 and getting engaged in 2001. Year of first pregnancy: 2008 - She says she became pregnant while working at Pepsi in 2008. Time after Eve’s death before next pregnancy: 3 months - She became pregnant again three months after losing Eve. Time after Ben’s death before later reflection: about 20 years - She describes still carrying grief and guilt two decades later. Time from meeting Peter to saying 'I love you': about 2 months - She met Peter in November 2000 and told him she loved him by January. Time from meeting Peter to engagement: about 1 year - She says he proposed at around the one-year mark.

Pivotal Quotes: "If there's anything to know, it is that my world has burned a few times and that I have risen every time." — Bozoma Saint John: Her defining metaphor for resilience and repeated reinvention. "Be selfish in your life, in your career." — Bozoma Saint John: Her core advice about prioritizing self-preservation and personal fulfillment. "There is no one who knows more about anything than you do." — Bozoma Saint John: Her lesson from Spike Lee hiring her after she challenged his script as a receptionist.

Implications: Listeners are urged to define success for themselves, trust intuition, and treat discomfort as a signal. For leaders and marketers, the episode argues for curiosity, empathy, and creating room for others to contribute.

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About The Diary Of A CEO with Steven Bartlett

Steven Bartlett is a British entrepreneur, investor, and author. He’s the founder of Flight Story – a media company – and Flight Fund, an investment fund backing the next generation of category-defining businesses. He created The Diary Of A CEO to share the unfiltered pages of the personal diaries of the world’s most fascinating CEOs, experts, therapists, and leaders – with the hope that their lessons will help both you and him live better lives. DOAC is a double acronym: Diary Of A CEO, but also Dreamers, Open-minded, Awareness, and Connection.This is your corner of the internet to dream boldly, think openly, expand your awareness, and feel more connected. My New Book: https://g2ul0.app.link/DOAC IG: https://www.instagram.com/steven LI: https://www.linkedin.com/in/stevenbartlett-123

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