Masters of Scale
Masters of Scale

Crisis at Hormuz, and your $160b tariff refund clock, with Flexport’s Ryan Petersen

When global trade buckles, Ryan Petersen is the person executives call. The founder and CEO of Flexport returns to Rapid Response to offer a real-time account of the Strait of Hormuz crisis — what he's seeing on the ground, on the water, and across the supply chains straining under the pressure

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Episode Summary

Executive Summary: Ryan Peterson argues that the Iran conflict and Hormuz disruption are a major shock to global trade, especially via oil, fuel, fertilizer, and air freight, while container shipping is less affected than during COVID or the Red Sea crisis. He also says tariff refunds from the Supreme Court ruling are likely owed, and that AI is rapidly transforming logistics, with Flexport using AI to cut customs errors and stay ahead in a volatile market.

Main Topics: Iran conflict and the Strait of Hormuz shock (Priority: 5/5): Peterson explains that the closure/disruption of Hormuz is driving oil and fuel shortages, especially in Asia, and creating cascading effects across energy-dependent industries and economies. Air freight and container shipping disruptions (Priority: 5/5): He distinguishes between limited container impacts and severe air-freight disruption, noting route changes, capacity loss, and sharply higher prices across global lanes. Tariff refunds after the Supreme Court ruling (Priority: 4/5): The conversation shifts to whether importers can recover tariffs struck down by the Court, with Peterson strongly arguing refunds are owed and that a secondary market for claims is emerging. Flexport’s AI adoption and operational advantage (Priority: 4/5): Peterson describes how Flexport is using AI agents to audit customs entries, reduce errors, and automate workflows, framing AI as a competitive necessity in logistics. Global interdependence and fragility of trade (Priority: 5/5): He emphasizes that modern economies are deeply interconnected, so disruptions to oil, helium, shipping lanes, or tariffs can affect far more than the obvious sectors. Uncertainty as the new normal in supply chains (Priority: 4/5): Peterson argues that repeated crises—COVID, Red Sea attacks, canal disruptions, tariffs, and war—mean supply chains should be designed for persistent instability rather than a return to predictability.

Key Arguments: Hormuz disruption is primarily an energy crisis, but its second-order effects on fertilizer and food production may be even more serious. Container shipping is less exposed than air freight because the Persian Gulf is a cul-de-sac, while the Red Sea/Suez route is far more central to global container flows. Air freight prices have surged because capacity is being reallocated and fuel costs are rising, not just because of direct route disruption. The U.S. is somewhat insulated because it is a major oil producer, but the global economy is not zero-sum; foreign pain still hurts U.S. growth. Tariff refunds are likely legally owed, and businesses should act now because many have not even filed the necessary bank information. A secondary market is forming for tariff refund claims, allowing companies to sell claims at a discount for immediate cash. AI is already improving Flexport’s compliance process, reducing customs error rates dramatically and enabling 100% pre-transmission audits. Companies that move faster and adopt AI aggressively will outperform slower incumbents, especially in uncertain conditions. Supply chains will likely remain volatile because choke points and geopolitical risks are now recurring features of global trade.

Data Points: Middle Eastern airlines' share of cargo airline capacity: 15% to 20% - Peterson says this capacity is affected by the conflict and contributes to air-freight price spikes. Air freight price increase: Double since the war started - He says air freight rates have doubled on some routes since the conflict began. Air freight price increase on unrelated lanes: 50% to 60% - He cites Vietnam-to-U.S. and other lanes as rising sharply despite not being directly tied to the Middle East. United Airlines modeled fuel expense impact: $11 billion - Referenced as an estimate of the conflict’s fuel-cost impact on the airline. Container ships inside the Strait of Hormuz: 57 ships - Peterson cites a count of container ships currently inside the strait. Container shipping disruption severity: 2 or 3 out of 10 - His rating of the Hormuz disruption’s impact on container shipping, compared with COVID and the Red Sea crisis. COVID/port congestion severity: 8 out of 10 - Used as a benchmark for prior container shipping disruption. Red Sea disruption severity: 5 or 6 out of 10 - Used as another benchmark for container shipping disruption. Philippines oil dependence on Hormuz: 96% - He uses the Philippines as an example of a country highly exposed to Hormuz disruption. World helium supply from Qatar: 30% - He notes helium’s importance for semiconductors and rockets. Tariff refund total: $166 billion - Estimated amount owed to importers after the Supreme Court ruling. Companies owed refunds: 330,000 - Customs and Border Protection figure Peterson cites. Companies that entered bank info: 6% - He says only a small fraction of eligible companies have completed the refund setup. Secondary market pricing for claims: Above 70 cents on the dollar - He says larger claims are trading at this level among hedge fund buyers. Flexport customs error rate before AI: 1.8% - Error rate before the AI agent was deployed. Flexport customs error rate after AI: 0.2% - Error rate after AI agent implementation. Customs audits reviewed by humans before AI: 4% to 5% - He says humans previously reviewed only a small sample of entries. AI rollout timeline: October to February - He says Flexport spent this period applying AI agents across the company.

Pivotal Quotes: "It is existential, I think, how all of the economy functions." — Ryan Peterson: On why Hormuz, oil, helium, and trade chokepoints matter beyond just fuel prices. "My strong view bordering on certainty is that the government will pay these tariff refunds." — Ryan Peterson: On the likelihood that importers will receive refunds after the Supreme Court ruling. "I think you should operate with that assumption, is you have to figure out how to operate under uncertainty." — Ryan Peterson: On the future of supply chains and the need to plan for persistent volatility.

Implications: Businesses should expect more geopolitical and trade volatility, not less. Firms that move quickly on AI, compliance, and cash-flow strategies like tariff claims will be better positioned than slower competitors.

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