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How many dead people are on the internet?

CrowdScience listener Devin in Canada has just had a baby. Worried that all the good email addresses might be taken by the time his child needs one, he has already set up an account. But it got him wondering: how many email addresses belong to people who have died? From websites and blogs to email a

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BBC World Service Host

Topics Discussed

Episode Summary

Executive Summary: The episode investigates what happens to our digital identities after death: most online accounts are not automatically deleted, many remain inactive for years, and families often face legal hurdles to access them. It combines legal, statistical, and artistic perspectives to argue that digital remains are an emerging archive requiring clearer rules, better preservation, and more thoughtful rituals.

Main Topics: Digital remains and online afterlife (Priority: 5/5): The central question is how email, social media, cloud storage, and AI/chat histories persist after death, often becoming a lasting part of a person's identity online. Platform policies and inactivity clauses (Priority: 5/5): The episode explains that big tech companies usually do not delete accounts by default, though some have inactivity triggers or memorialization/legacy options buried in settings. Legal gaps and post-mortem access rights (Priority: 5/5): A technology law expert argues that existing inheritance and privacy law do not fit digital assets well, leaving families to navigate inconsistent company policies or courts. Grief, memory, and digital ghosts (Priority: 4/5): Personal stories and art installations show how deceased people's messages, voice notes, and posts can feel emotionally present, reshaping mourning. Scale of dead data on the internet (Priority: 5/5): A researcher estimates that dead profiles will increasingly dominate major platforms, illustrating how the internet is becoming a massive archive of the deceased. Preservation versus deletion (Priority: 4/5): The episode weighs whether dead accounts are wasteful clutter or historically valuable records, warning that indiscriminate deletion could contribute to a digital dark age. Art as a way to create rituals (Priority: 3/5): Artists and curators use installations and physical artifacts to help people process digital loss and imagine new rituals for data and online remains.

Key Arguments: Most major tech companies do not routinely delete accounts when users die, so online traces often persist indefinitely unless manually managed. Inactive-account tools exist at companies like Google, Facebook, and Apple, but awareness and usage are very low, so few users set up post-mortem controls. Families often must supply death certificates, proof of relationship, or court orders to gain access to a deceased person's account, making access difficult and uneven. Current inheritance and privacy laws were designed for physical objects and do not cleanly apply to emails, social media accounts, AI chats, and other digital assets. Digital remains can be emotionally meaningful to the bereaved, who may use messages and voice notes as part of grieving and remembrance. Quantitatively, dead accounts will become a major internet issue as billions of people die over the coming decades, especially on large platforms like Facebook. Rather than treating dead accounts as clutter, researchers argue the internet should be seen as a historical archive, and preserving digital traces may matter for future memory and scholarship.

Data Points: Google account inactivity deletion threshold: 2 years - Google reserves the right to delete an unused account after this period. X/Twitter inactivity deletion threshold: 30 days - X says accounts can be deleted after this period without login. Facebook account deletion policy: never delete by default - The episode says Facebook states it will not routinely delete accounts. Users aware of legacy services: less than 20% - Research cited in the episode found very low awareness of post-mortem account tools. Users who activate legacy services: single digits (percent) - The episode estimates actual use of these services is likely only in the single-digit percentage range. Facebook user base used in study: 2.7 billion users - Used in Carl Öman's study to model future dead Facebook profiles. Projected dead Facebook profiles by mid-2060s: more dead than alive - If user growth stagnates, dead profiles may outnumber living ones by the mid-2060s. Projected dead Facebook profiles by end of century: close to 5 billion - If Facebook continues growing until market saturation, this many dead profiles may remain. World websites active share: less than 15% active of 1.5 billion total - The episode cites market research suggesting about 200 million of 1.5 billion websites are active. Active websites: around 200 million - Estimated active websites worldwide. Email users worldwide: just under 5 billion - Cited as the number of people using email globally. Active email accounts worldwide: nearly 8 billion - Because many people have multiple email accounts. Projected deaths in next three decades: about 2.2 billion people - Estimated number of people who will die in the next 30 years, leaving digital traces. Apple access case duration: about 3 years - A UK court case took this long before access to a deceased partner's Apple account was ordered. Model rules publication timing: July 2026 - The expert and colleagues published proposed model rules for digital death at this time in the transcript. Limited post-mortem access period proposed by model rules: 10 years - Heirs/family would get access rights for a decade before deletion.

Pivotal Quotes: "When you borrow on credit cards and take out a $1,200 car payment on a freaking Range Rover, you've destroyed your life, not the president." — Dave Ramsey: Promotional clip about personal responsibility and economics that frames a separate BBC interview. "If I drop dead tomorrow, would the big tech companies somehow know? Would my email account get archived? Would my social media accounts get flagged as inactive?" — Presenter/host: Introduces the core question about the fate of a user's digital presence after death. "The internet is essentially one giant archive. And the archives were always built for the dead." — Carl Oman: Argues that dead accounts should be understood as part of a broader historical archive, not just wasted storage.

Implications: Listeners should expect digital wills, legacy settings, and access rules to matter more as online identities outlive their owners. For platforms, the issue is now legal, emotional, and archival—not just technical.

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