The TWIML AI Podcast
The TWIML AI Podcast

How to Be Human in the Age of AI with Ayanna Howard - #460

Today we’re joined by returning guest and newly appointed Dean of the College of Engineering at The Ohio State University, Ayanna Howard. Our conversation with Dr. Howard focuses on her recently released book, Sex, Race, and Robots: How to Be Human in the Age of AI, which is an extension of her rese

Topics Discussed

Episode Summary

Executive Summary: Dr. Ayana Howard discusses her new book, Sex, Race, and Robots, and argues that AI/robotic systems shape human behavior through trust, defaults, and hidden bias. Drawing on robotics, HCI, and real-world examples, she urges users and developers to take responsibility, demand choice, and resist automated systems that quietly manipulate decisions and reinforce inequity.

Main Topics: Howard’s background and robotics lens (Priority: 5/5): Howard explains her path from NASA robotics to academia and how being a roboticist shapes her view of AI as systems that operate within real-world physical and social constraints. Human overtrust in robots and AI (Priority: 5/5): She revisits her evacuation study showing people followed a clearly malfunctioning robot in a high-stress setting, using it to illustrate how humans can defer to machines as authority figures. Bias, trust, and responsibility in AI (Priority: 5/5): Howard argues bias is not only in data but across the full ML pipeline, and that every actor—developers, companies, and users—has responsibility for outcomes. Gendering AI and default choices (Priority: 4/5): She criticizes gendered AI defaults, especially female voices, and argues systems should offer choice rather than impose gendered identities that reinforce stereotypes. Search, personalization, and manipulated truth (Priority: 4/5): Howard warns that search engines and recommendation systems don’t surface objective truth; they reflect models, assumptions, and user profiling that can narrow what people see. Emotion recognition and contested assumptions (Priority: 3/5): She highlights controversies around universal basic emotions and facial action units, noting that age, culture, and learned behavior complicate claims of universal emotional interpretation. Future of AI: personalized assistants and cautious optimism (Priority: 4/5): Howard predicts fast growth in personalized assistants and continued advances in autonomy, but stresses the need to solve trust, bias, and consent issues before deployment accelerates further.

Key Arguments: Humans often overtrust robots/AI even when the system is visibly wrong, especially under stress or uncertainty. Bias is not just a data problem; it can enter through labels, model parameters, filtering, evaluation, and holdout choices. Developers cannot outsource ethical responsibility to data collectors or ethics boards; they must own the impact of what they build. Gender should not be imposed as a default on AI systems; if gendered options exist, they should be user-selectable. Search engines and recommendation systems are not neutral truth machines; they mirror assumptions and profiling that shape perceived reality. Emotion-recognition systems rest on contested theories of universal emotion and can fail across age, culture, and context. Users can push back by changing defaults, being explicit in queries, and refusing passive acceptance of system recommendations. The field is accelerating quickly, making near-term harm more likely unless trust and bias issues are addressed now.

Data Points: Time since previous interview: Almost 3 years - Howard and the host note their last conversation was in February 2018, nearly three years earlier. Year of first neural network: 1986 - Howard says her first neural network was designed in 1986. Prediction horizon for personalized assistants: Next five years - She predicts highly capable, personalized assistants will emerge within about five years. Research transition length as chair: 3 years - Howard says that while chair she inherited and supervised four PhD students over three years. PhD students inherited as chair: 4 - She notes she inherited four students while serving as chair. Approximate user modeling period for personalized assistant: Two weeks - Howard suggests a personalized assistant could model a user for two weeks and then know preferences well.

Pivotal Quotes: "We don't even really realize that we are being manipulated in this way, but we are. We definitely are." — Dr. Ayana Howard: On the invisible influence of AI systems and the need for awareness of manipulation and defaults. "It’s not just the data, because everyone who touches this system has a responsibility to make sure that it works and works for everyone equally." — Dr. Ayana Howard: On why bias cannot be blamed solely on datasets and why responsibility spans the whole pipeline. "I worry that we are losing our autonomy." — Dr. Ayana Howard: On the broader societal risk of AI systems making choices for users through defaults and personalization.

Implications: Listeners should expect faster, more personalized AI, but also more hidden steering. The industry must build for choice, transparency, and accountability or risk normalizing biased, manipulative systems at scale.

🔓 Sign Up for Unlimited Episode Search

About The TWIML AI Podcast

View all episodes from The TWIML AI Podcast