Hidden Brain
Hidden Brain

It's Not My Fault!

It's not easy for most of us to receive negative feedback. Even when the person delivering that feedback is constructive and reasonable, we often feel the urge to defend ourselves. This week, we look at the psychology of defensiveness with neuroscientist Emily Falk. We'll explore what caus

Featured Speakers

Shankar Vedantam HostEmily Falk GuestKira Green Guest

Topics Discussed

Episode Summary

Executive Summary: Hidden Brain explores why people resist feedback and how to respond with less defensiveness, then answers listener questions about memory. Psychologist Emily Falk explains how self-image, values, perspective-taking, meditation, and storytelling can make change easier. Psychologist Kira Green describes memory as reconstructive and socially shaped, and offers practical guidance on everyday forgetting, attention, aging, and grief.

Main Topics: Why feedback triggers defensiveness: Emily Falk explains that people often experience suggestions as threats to their identity because the brain intertwines judgments about what is good with judgments about what is self-relevant. Optimism bias and concern about being a good partner, colleague, or family member can prompt denial and excuses. Strategies for becoming more receptive to feedback: Self-distancing, mindfulness, meditation, and focusing first on core values can reduce the threat of criticism. Falk also recommends approaching feedback as a shared problem-solving effort and creating practical changes, such as putting a phone in another room. Purpose, identity, and social connection: Reflecting on meaning and purpose can broaden a person’s sense of self, making a single mistake or requested change feel less like a verdict on their whole identity. Self-transcendent values and transformative group experiences may further reduce threat responses. Stories and perspective-taking: Stories can help people consider difficult behavior without immediately defending themselves. Falk describes research and family examples suggesting that reasoning about characters or another person’s perspective can open routes to insight that direct factual appeals may not. Memory as reconstruction, not a recording: Kira Green explains that remembering and forgetting are parts of an active process: people retain meaningful gist and patterns while details fade. Emotional salience and confidence do not guarantee accuracy, and repeated recall can create opportunities for errors. Everyday forgetting, aging, and social memory: Green distinguishes attention failures from memory loss, recommends habits and reminders for daily lapses, and says frequency and accompanying changes matter when assessing possible cognitive decline. She also describes how shared conversations can both alter and enrich memories, including memories of loved ones.

Key Arguments: Defensiveness is often an attempt to protect a valued identity, not merely to dispute the facts of a particular criticism; feedback can feel like evidence that one is a bad person or is making poor choices. Recipients have more control over their response than they do over how others deliver feedback. Pausing, interpreting criticism as a possible expression of care, and focusing on a shared goal can make useful information easier to hear. Psychological distance can reduce defensive reactions. Falk describes a study in which college students who took the perspective of a lower-drinking peer, or used a more mindful and distanced response, drank less than when they reacted naturally. Values affirmation can help people receive challenging messages by reminding them that a requested change or mistake does not define their entire identity. In research on relatively sedentary people, those who reflected on personally important values showed stronger brain responses to subsequent physical-activity coaching than a control group. Narratives can encourage people to reason about behavior through characters and perspectives rather than treating a message as a personal accusation. Falk’s examples include children considering how fictional characters might resolve conflicts. Memory is reconstructive rather than a literal replay. Forgetting less-relevant details can help people retain gist and recognize patterns, while repeatedly revisiting salient memories can increase confidence without ensuring accuracy. Many everyday lapses reflect failures of attention or encoding rather than information being erased. Consistent routines, visible storage locations, calendars, and reminders can help people work with attentional limitations. Memory is also social: discussing experiences can introduce distortions, but collaborative recall may give a group access to more details than any one person would recall alone.

Data Points: Grandmother Bev's age: 100 years old - Falk describes her grandmother telling her they were not spending enough meaningful time together. People who believe they are above-average drivers: More than 50% - Falk uses this as an example of optimism bias and why criticism of driving can feel threatening. Smoking duration in a study example: 30 years - Falk gives a hypothetical health message about how long-term smoking increases lung-cancer risk; the transcript does not state a specific risk percentage. Daily email checks: 77 times per day on average - Vedantam references psychologist Gloria Mark’s research while discussing interruptions and attention. Typical peak of cognitive abilities: Early 20s - Green says many aspects of cognition decline gradually from this point, while emphasizing that occasional word-finding lapses are common. Listener's age at ADHD diagnosis: 60 - A listener describes lifelong ADHD and difficulties with working memory and attention. Listener concerned about word-finding: 49 years old - Green responds that occasional tip-of-the-tongue experiences are common, and that frequency and other changes are relevant to seeking evaluation.

Pivotal Quotes: "We tend to have these biases where we think of things that are me, typically on average, as being good, and things that are not me as being, on average, bad." — Emily Falk: Explaining how the overlap between self-relevance and value judgments can make feedback feel like a threat to identity. "We're actually reconstructing our memories actively all the time." — Kira Green: Summarizing why memory is not a file retrieved intact, but a changing process that retains some details and lets others fade. "And we're just working with the way that your mind works, recognizing it's stressful. But also recognising its limitations and that you can work with those rather than trying to fight against them." — Kira Green: Offering practical guidance for people dealing with everyday forgetting and attentional difficulties.

Implications: Listeners can make feedback more useful by pausing, widening their sense of identity, and treating change as collaboration. For memory, routines and reminders support attention, while persistent or broader cognitive changes warrant discussion with a doctor; shared remembering can preserve connection as well as reshape recollection.

🔓 Sign Up for Unlimited Episode Search

About Hidden Brain

Why do I feel stuck? How can I become more creative? What can I do to improve my relationships? If you’ve ever asked yourself these questions, you’re not alone. On Hidden Brain, we help you understand your own mind — and the minds of the people around you. (We're routinely rated the #1 science podcast in the United States.) Hosted by veteran science journalist Shankar Vedantam.

View all episodes from Hidden Brain