How I Built This with Guy Raz
How I Built This with Guy Raz

Lady Gaga & Atom Factory: Troy Carter (2018)

As a kid, Troy Carter dreamed of being a rapper, but soon discovered he was a better manager than a musician. He took Lady Gaga from obscurity to stardom – helping shape both her music and her brand. Then he turned his gift for spotting talent to spotting investment opportunities with his company At

Featured Speakers

Guy Raz | Wondery HostTroy Carter Guest

Topics Discussed

Episode Summary

Executive Summary: Troy Carter recounts rising from West Philly rapper aspirant to music manager behind Eve and Lady Gaga, then enduring near-bankruptcy after losing Eve and rebuilding through Gaga’s early career. The episode highlights hustle, instinct, social media savvy, and resilience, then extends to his later success as a startup investor in companies like Uber and Spotify.

Main Topics: West Philly origins and early ambition (Priority: 5/5): Carter grew up poor in West Philadelphia, dropped out of high school to pursue rap, and sought opportunity through local music icons like Will Smith and Jazzy Jeff. Learning the music business through mentorship (Priority: 5/5): After an unsuccessful rap career, Carter worked under James Lasseter and learned management by assisting artists and observing how a career is built around the manager as hub. Managing Eve and building a music business (Priority: 5/5): Carter helped Eve become a major female hip-hop star, expanding her brand into touring, TV, and fashion while developing his own management company, Irving Wonder. Financial collapse and personal crisis (Priority: 5/5): Carter sold his company, later lost Eve as a client, and entered a severe cash-flow crisis that led to foreclosure threats, unpaid vendors, and deep humiliation. Lady Gaga breakthrough and reinvention (Priority: 5/5): With no plan B, Carter, Vincent Herbert, and Gaga bootstrapped her career via social media, underground clubs, and relentless touring until she broke through commercially. Transition to investing and startup advisory (Priority: 4/5): Carter leveraged his entertainment-tech experience to become an early investor/advisor in major startups, translating his instincts into venture success. Identity, family, and resilience (Priority: 4/5): Carter reflects on poverty, his mother’s sacrifice, and the psychological impact of financial trauma, emphasizing gratitude, work ethic, and a need to keep doing meaningful work.

Key Arguments: Street survival taught Carter how to read people, negotiate, and identify danger in rooms, skills that translated directly to artist management and dealmaking. A manager functions like the CEO of an artist’s company, coordinating booking, PR, label relationships, and brand expansion. His success with Eve was partly due to the precedent set by Will Smith/Fresh Prince, which showed a rapper could expand beyond music into broader entertainment. He sold Irving Wonder because the Sanctuary Group offered scale and a life-changing liquidity event, not because he had a refined long-term strategy. The loss of Eve exposed the fragility of a single-client business and pushed Carter into financial collapse. Lady Gaga’s early success came from persistence, strong songs, fashion identity, and innovative use of emerging social platforms rather than radio alone. Carter’s later startup investing grew naturally from his work at the intersection of music, media, and technology, where he built relationships in Silicon Valley. Despite wealth later in life, Carter still experiences financial PTSD and remains motivated by purpose more than money.

Data Points: Years of high school graduation pursuit: Dropped out in 1990 - Carter left high school in West Philadelphia to pursue rap Rap group name: 22 Many - The group Carter formed with two friends Time spent waiting outside studio: Almost 6 months - Carter and friends repeatedly waited outside Jazzy Jeff's studio hoping to be noticed Age range during early industry transition: Late teens to early 20s - Carter describes his age while working for Will and James Touring lesson learned: 'float' = money for gas/tolls/fuel - First major tour experience while managing Eve Duration managing Eve before major company sale: 5 years - Carter ran Irving Wonder in Philly before selling it Sale price: $2,275,000 - Carter says this was the actual wire amount from the Sanctuary Group deal Time before he hated Sanctuary job: About 1.5 to 2 years - He described dread going to work and pulling down shades in glass offices Financial crisis timing: Around 2007 - By then the new business had failed and debts were mounting Lady Gaga development period: 9 to 10 months - Carter and team worked on the music before taking it to the label Wiltern venue capacity: 1,000 seats - Carter describes the Los Angeles show where fans slept outside Ticket price goal: $20 - They kept tickets affordable to build the audience Startup investments: Close to 100 - Carter says he invested in nearly 100 early-stage technology companies Named startup investments: Uber, Warby Parker, Spotify, Lyft, Dropbox, Slack - Examples of companies he backed early Parkar users: 16,000+ - From the follow-up segment about the parking app Video views: 13,000 - 'Where's the Party' had about 13,000 YouTube views after 10 years

Pivotal Quotes: "You can't fall off the floor." — Troy Carter: Explaining how he survived bankruptcy and emotional collapse "I want this company to be something small, but yet powerful." — Troy Carter: Describing the vision for his new company, later Atom Factory "I think I want to go in another direction." — Troy Carter / Eve: Eve telling Carter she wanted new management, which triggered the collapse of his business

Implications: The episode shows that entertainment success depends on adaptability, relationship-building, and timing as much as talent. It also suggests skills from culture and street experience can translate into investing and leadership.

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About How I Built This with Guy Raz

Guy Raz interviews the world’s best-known entrepreneurs to learn how they built their iconic brands. In each episode, founders reveal deep, intimate moments of doubt and failure, and share insights on their eventual success. How I Built This is a master-class on innovation, creativity, leadership and how to navigate challenges of all kinds.New episodes release on Mondays and Thursdays. Listen to How I Built This on the Wondery App or wherever you listen to your podcasts. You can lis...

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