Hard Fork
Hard Fork

Life Under Musk: Two Twitter Employees Speak Out

“We cross our fingers and hope to make it through another day.” Twitter hasn’t spoken publicly since Elon Musk bought the company a week ago. But inside, employees describe a mood of fear, chaos, stress and bizarre requests to print out code.

Featured Speakers

The New York Times HostElon Musk Guest

Topics Discussed

Episode Summary

Executive Summary: The episode examines the chaos inside Twitter after Elon Musk’s takeover, focusing on rushed product and workforce changes, including code-printing reviews, paid verification, possible Vine revival, and mass uncertainty among employees. Through anonymized interviews with current staff, it argues Musk’s demands are destabilizing Twitter’s engineering culture, risking reliability, trust, and the platform’s role as an information utility.

Main Topics: Twitter’s internal chaos after Musk’s takeover (Priority: 5/5): Hosts describe a week of abrupt, confusing directives, no clear internal communication, and a climate of fear as layoffs and reorganizations loom. Code-printing and engineer evaluation (Priority: 5/5): Elon’s team reportedly asked engineers to print recent code for review, then reversed course and required shredding, revealing a strange attempt to identify top performers and low performers. Paid verification and Twitter Blue (Priority: 5/5): The episode analyzes plans to charge for verification, the backlash to $20/month, Musk’s counteroffer of $8, and the implications for trust, impersonation, and revenue. Employee stress, job insecurity, and visas (Priority: 4/5): Current employees describe panic, rumor-driven management, 20-hour workdays in some teams, and special concern for workers on visas who may have only 60 days to find new jobs if laid off. Product ideas: Vine revival and faster shipping (Priority: 4/5): The show evaluates Musk’s ideas like bringing back Vine and moving products faster, noting nostalgia value but also major technical, strategic, and testing hurdles. Twitter’s culture and product risk (Priority: 5/5): Interviewees argue Twitter’s culture and reliability were shaped by people who cared deeply about the product; losing them could weaken the platform’s core value and increase misinformation and abuse.

Key Arguments: Printing code is a bizarre and ineffective way to assess engineering quality because good engineering often means simplifying or deleting code, not producing more of it. Charging for verification may generate some revenue, but even optimistic assumptions make it a relatively small financial gain compared with Twitter’s ad business. Verification is not just a status symbol; it is a core anti-impersonation feature that helps users know who they are interacting with. Musk’s deadline-driven approach is far faster than normal product development at a large social network and could ship features without adequate testing or abuse review. Twitter’s existing management and operational structure had problems, but the current overhaul is the wrong way to fix them. The departure of experienced, high-care employees could remove the “heart” of Twitter and change both the culture and quality of the product. A Vine comeback has nostalgia appeal and some technical foundation, but rebuilding it into a serious competitor would be an enormous undertaking with uncertain payoff.

Data Points: Twitter Blue price considered: $20/month, later $8/month - Discussed as the proposed cost to keep verification badges Current verified users: About 400,000 - Used in the hosts’ estimate of potential subscription revenue Estimated annual revenue at $8/month for all verified users: About $38 million/year - Back-of-the-envelope math if all verified users paid Estimated annual revenue with 800,000 paying users: About $80 million/year - Scenario discussed as an upper-bound rough estimate Twitter Q2 revenue: $1.18 billion - Used to show verification revenue would be small relative to overall revenue Revenue mix from ads: 89% - Hosts note digital advertising remains Twitter’s dominant revenue source Time employees have to find new jobs if on work visas: 60 days - Interviewee says workers on visas face an urgent deadline if fired Code review window requested: Last 30–60 days of code - Engineers were told to print out recent code for review Typical timeline for similar feature work: A quarter to two quarters - Engineer says changes like revamping Twitter Blue would normally take months Immediate deadline reportedly imposed: By Monday - Musk’s team wanted major product changes shipped in days, not months

Pivotal Quotes: "Twitter's current lords and peasants system for who has or doesn't have a blue checkmark is Bullshit." — Elon Musk: Referenced by the hosts as part of Musk’s public rationale for changing verification "If you don't know what you're working on right now, work on something, work on anything. Just code a project. What have you always wanted to code? Show it to Elon." — Twitter manager relaying Musk-world directives: Interviewee describes the improvised and chaotic management style inside Twitter "I can't cope. I'm an absolute mess. I'm at a breaking point." — Anonymous Twitter employee via Blind: Host reads a post describing extreme stress on the 24/7 team under Musk’s deadlines

Implications: Twitter’s rushed overhaul could weaken trust, worsen misinformation and impersonation, and drive out the people most responsible for product quality. The platform may become less reliable, even as it tries to monetize and restructure quickly.

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About Hard Fork

“Hard Fork” is a show about the future that’s already here. Each week, journalists Kevin Roose and Casey Newton explore and make sense of the latest in the rapidly changing world of tech. Unlock full access to New York Times podcasts and explore everything from politics to pop culture. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify. Also, for more podcasts and narrated articles, download The New York Times app at nytimes.com/app.

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