Episode Summary
Executive Summary: This episode traces how childhood friends Adam Lowry and Eric Ryan turned a simple insight—that cleaning products were ugly, toxic, and boring—into Method, a design-forward, eco-friendly household brand. Starting with $90,000 of their own money, they mixed products in a San Francisco group house, sold door-to-door to independent grocers, raised money from friends and family, broke into Target with Karim Rashid-designed packaging, and eventually became profitable before selling to Ecover in 2013.
Main Topics: Origin of Method and the “boring category” insight: Eric and Adam identified household cleaning as a huge but uninspiring category dominated by toxic, dated products. Their insight was that design and sustainability could make cleaning products desirable to mainstream consumers. Friendship, background, and entrepreneurial mindset: The founders’ childhood sailing friendship, automotive-industry family roots, and contrasting but complementary skills shaped the partnership and their willingness to take a risk in a non-tech category during the dot-com era. Bootstrapping product development in a group house: They formulated early cleaners in their kitchen using everyday ingredients, improvised packaging and branding, and funded the company themselves before outside capital arrived. Gaining early traction through independent grocers: Method’s first sales came from repeated cold calls and in-person pitches to store managers, followed by constant replenishment and demos that taught them retail and validated customer interest. Target breakthrough and design-led scaling: Working with industrial designer Karim Rashid helped Method get a meeting with Target, leading to a 90-store test that proved the brand could win a mainstream audience and signal that green products could also be beautiful. Growth, profitability, and competition: Method raised substantial capital, became profitable after several years, and faced copycats from major CPG companies, but its authentic design and product performance helped it endure. Expansion, failure, and eventual exit: The company’s move into personal care with Block failed badly, illustrating the risks of overexpansion. Method was later sold to Ecover in 2013, after which the founders stayed connected but moved on to new ventures.
Key Arguments: Design can transform a low-interest category into a desirable one; Method believed packaging and aesthetics would drive trial before sustainability messaging did. Mainstream consumers—not just committed environmentalists—should be the target for green products, because only a small share of the market actively shops green. Startup success in consumer goods requires momentum: each small win makes the next retailer, investor, or expansion opportunity easier to secure. Persistence and improvisation mattered more than resources; the founders repeatedly used low-cost, hands-on tactics to overcome limited capital and distribution barriers. Authenticity is difficult for incumbents to replicate; big brands could copy the look, but not the product philosophy or credibility. Product expansion can destroy value if it strays too far from the core brand or launches without the right operational discipline.
Data Points: Founders' initial personal investment: $45,000 each - Adam and Eric each put in their own money to start Method, totaling $90,000. Initial startup capital: $90,000 - Combined personal funds used to launch the company and fund early product development. Early monthly rent in San Francisco: $600/month - A snapshot of how cheaply they lived while starting out in the late 1990s. First professional financing round: $1 million - The first institutional capital Method raised after years of bootstrapping. Total capital raised before profitability: About $25 million - Approximate amount raised over time before the company stopped needing new funding. Time to profitability: About 5 years - Method became profitable around 2005 after starting in 2000/2001. Target test size: 90 stores - Target gave Method a regional test to prove demand before broader rollout. Initial Target order: About 25,000 units - The first batch Target bought for the 90-store test. First retail footprint: About 30 stores - Method built an early ‘paper route’ of independent grocers in the Bay Area. Friends-and-family funding period: Almost 2 years - They pieced together small checks from people they knew while waiting for professional money. Green product share of U.S. market: About 5% - Used to argue that green products must appeal beyond the environmentally committed niche. Year sold to Ecover: 2013 - Method was acquired after more than a decade of growth. Block launch timing: Around 2008 - Method’s personal care expansion effort that ultimately failed. Block loss: Low millions - The estimated financial hit from the failed personal care launch.
Pivotal Quotes: "There’s no such thing as low-interest categories, just low-interest brands." — Eric Ryan: Explaining the core thesis behind making cleaning products visually appealing and consumer-friendly. "You use poison to make your home healthier?" — Eric Ryan: Describing the realization that traditional cleaning products were effective-looking but potentially toxic. "I think you just need to figure out what you want to do next." — Adam Lowry: Reflecting on his philosophy of career choice, experimentation, and entrepreneurship.
Implications: The episode shows that consumer brands can win by combining aesthetics, utility, and mission. It also highlights the power of persistence, retail execution, and niche-to-mainstream strategy in building durable CPG businesses.
From the Episode
Spray cleaner was beautiful enough to leave on the counter versus hidden underneath the sink, out of sight, out of mind, you might actually use it more. And I love the phrase: like, there's no such thing as low-interest categories, just low-interest brands. So, our thought was: how do we take boring cleaning and not make it boring? So, what happened after that Christmas trip to Michigan? You come back to San Francisco and you do what? So, you know, I was in the middle of a job search and I said, Hey, you know, I'm Going to look for some jobs, but I'm going to start doing some research and trying to figure out these categories and do some of the digging that Eric had a full-time job at his ad firm and didn't have a ton of time to do. And I said, I'll start to do this. And so I actually at one point had a desk in Eric's bedroom where I would work on some of this stuff while I was kind of continuing my job search. And we were writing the business plan together. I was doing a lot of that research, and then at night we kind of put the pieces together. So you already.
So, so paint the picture for like cleaning supplies and products in 99. Like, if I'm going into Safeway in 1999, I'm gonna get 409, I'm gonna get Mr. Clean, right? Really strong sense. There was kind of like, you know, if your eyes weren't watering, it means it wasn't clean. And it was a pretty toxic category. And to Adam's point, that was the thing that he brought that really opened my eyes. It's like, you mean like you actually pollute when you clean and you use poison to make your home healthier? And at this point, Adam, this is like the winter of 1999. Were you still working at the Carnegie Institute? I stepped down from Carnegie. Did you quit? I did. There is an important detail here. I quit my job in September, and in October was the Olympic trials for the 2000 Olympics. And you wanted to go. And you wanted to go. Yeah, and I had been training with the U.S. sailing team. I was on the U.S. sailing team for seven years. We did not win the Olympic team.
Decide, let's make a go at this. Well, it was really, I think, you know, the hardest thing with starting a company is we are really insecure about this idea. Well, you're 25, I mean, sure. 25, and we're going to take on not only some of the largest multinationals, but the world's first multinationals in the form of Procter and Unilever, who have a 150-year head start and have really, you know, owned distribution. But was that your vision in 1999, or did you just think, let's just make this and see who buys it? No, I mean, we said from the beginning, like, go big or go home. Yeah, go big or hope. We want to disrupt an industry, but we didn't feel very secure getting there. So, one of the first things we did was we created what we called the concept book. And so, we brought to life the idea, gave it to the 20 smartest people we knew, and asked them to shoot holes in this. And these were what, professors, friends, family? We got everything from people who actually found some former Clorox employees, lawyers, people from finance.
About How I Built This with Guy Raz
Guy Raz interviews the world’s best-known entrepreneurs to learn how they built their iconic brands. In each episode, founders reveal deep, intimate moments of doubt and failure, and share insights on their eventual success. How I Built This is a master-class on innovation, creativity, leadership and how to navigate challenges of all kinds.New episodes release on Mondays and Thursdays. Listen to How I Built This on the Wondery App or wherever you listen to your podcasts. You can lis...