Unchained
Unchained

MyCrypto's Taylor Monahan on Why She's Not a Fan of ICOs

The cofounder of MyEtherWallet and CEO of newly launched MyCrypto walks us through the nuts and bolts of how MyCrypto works, how it differs from a company like Coinbase, why the keys you get from the site even enable to work offline -- and how the company makes money. She also describes how the cryp

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Taylor Monaghan Guest

Topics Discussed

Episode Summary

Executive Summary: Taylor Monaghan explains why she split MyEtherWallet into MyCrypto: not for users, but to fix legal, operational, and security shortcomings while expanding to desktop, mobile, and hardware-wallet support. She details how Ethereum wallet interfaces work, the rise of phishing and ICO-driven chaos in 2017, the need for education and better UX, and why diversity and sustainable monetization matter for crypto infrastructure.

Main Topics: MyCrypto vs. MyEtherWallet (Priority: 5/5): Monaghan says the split was driven by company structure, security, and legal cleanup rather than major user-facing product differences. MyCrypto aims to keep the familiar web interface while adding desktop/mobile apps and stronger protection against phishing. How Ethereum wallets work (Priority: 5/5): She explains public/private key pairs, password-based encryption of private keys, and how wallet interfaces let users interact directly with the blockchain rather than through a custodial service like Coinbase. Hardware wallets and offline security (Priority: 4/5): Monaghan describes Ledger, Trezor, and MetaMask as ways to keep the private key off the browser/computer while still allowing transactions to be signed through a web interface, reducing key-theft risk. 2017 crypto boom and operational strain (Priority: 5/5): The conversation covers the surge in users, support load, transaction volume, server pressure, and phishing attacks during the ICO and CryptoKitties mania, which overwhelmed the small team. Education, UX, and phishing prevention (Priority: 5/5): She argues that better education and better product design are essential, but also that the industry must stop normalizing insecure practices like typing private keys into browsers. ICO skepticism and sustainability (Priority: 4/5): Monaghan says she hates ICOs in their current form because many raise too much money with too little product and too many scams, though she supports the decentralized fundraising concept in principle. Diversity and leadership in crypto (Priority: 4/5): She discusses misogyny she experienced during the MyCrypto transition and argues that broader diversity—women, minorities, different ages and backgrounds—will improve product design and adoption.

Key Arguments: MyCrypto differs from MyEtherWallet mainly in business structure, compliance, and operational maturity; the user experience is intentionally kept similar while security and deployment improve. Wallets do not hold funds; they manage access to blockchain funds through cryptographic key pairs, so the user controls assets rather than a custodian. Hardware wallets protect users because the private key never leaves the device, preventing browser-based phishing and keylogging attacks from directly stealing funds. The biggest crypto adoption challenges are not just technical scale but human problems: insecure habits, confusing UX, scams, and inadequate education. 2017 showed that speculative booms create cascading infrastructure problems—support overload, phishing, outages, and emotional burnout for teams. ICO technology is conceptually valid as decentralized crowdfunding, but the 2017 market was dominated by greed and fraud, making the current implementation harmful. Building better products requires more diversity in teams because more perspectives produce better interfaces, better risk warnings, and better solutions. Sustainable monetization should come from useful optional features, not from extracting fees for basic actions; delayed transactions could create a fair, decentralized revenue model.

Data Points: MyCrypto/MyEtherWallet transaction volume early 2017: 5,000 to 10,000 transactions/day - Monaghan says this was the approximate daily volume at the beginning of 2017. Status ICO peak volume: almost half a million transactions in one day - June 21, during the Status ICO, traffic spiked dramatically on MyEtherWallet/MyCrypto infrastructure. Support staffing during peak: 2 support people - Monaghan says they had only two support staff during the Status ICO surge. Ethereum pre-sale period: mid-2015 - She says MyEtherWallet began as a simple tool to safely store Ether after participating in Ethereum’s pre-sale. Bitcoin bubble reference: 1200 - She recalls learning about Bitcoin around its first major bubble, when BTC reached roughly $1,200. StartEngine investor base: 140,000+ investors - Sponsor copy mentions StartEngine’s size. StartEngine companies funded since Jobs Act: 150 companies - Sponsor copy states the platform has helped this many companies raise capital. ICO capital raised in 2017: $4 billion - Sponsor copy cites this figure as the scale of ICO fundraising in 2017.

Pivotal Quotes: "we really wanted to frankly get our shit together and make sure that the company, the team, Everything was really put together in a solid manner" — Taylor Monaghan: Explaining why MyCrypto was created as a more structured successor to MyEtherWallet. "I hate them in their current form is that most of these projects are raising far too much money with far too little work" — Taylor Monaghan: Her criticism of ICOs as practiced during the 2017 boom. "I think that educating the user is massively important and we need to do a better job with our user interface... to really get our points across and warn people about the dangers of cryptocurrencies" — Taylor Monaghan: On preventing losses and improving crypto adoption.

Implications: The episode shows that crypto infrastructure must mature beyond raw functionality: safer key management, better UX, stronger education, and more diverse teams are essential for mainstream adoption and resilience against scams and overload.

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