Goldman Sachs Exchanges
Goldman Sachs Exchanges

Narrowing the Jobs Gap

Technology's rapid progress and expanding scope are having a significant impact on the nature of work. Steve Strongin, head of Goldman Sachs Research, and Sandra Lawson, director of the Global Markets Institute, explain why preparing for the jobs of the future is about more than STEM. This podc

Featured Speakers

Goldman Sachs HostSondra Lawson GuestSteve Strongin Guest

Topics Discussed

Episode Summary

Executive Summary: The discussion centers on Goldman Sachs Global Markets Institute’s argument that technology is creating a jobs gap: jobs still exist, but workers often lack the resources and incentives to retrain for them. Steve Strongin and Sondra Lawson argue that automation is accelerating across more occupations, and that solving the mismatch requires shared risk among workers, employers, and government, plus more portable benefits and lifelong-learning systems.

Main Topics: Technology’s accelerating impact on work (Priority: 5/5): The speakers explain that technological disruption is not new, but it is faster and broader today because computing, sensors, and data processing are automating tasks once thought safe. The jobs gap and worker displacement (Priority: 5/5): A core theme is the mismatch between jobs people want or have and the jobs available, especially because displaced workers often lack the time, money, or flexibility to transition into new careers. Jobs are changing more than disappearing (Priority: 4/5): They argue that technology often changes job content rather than eliminating occupations entirely; workers increasingly supervise, coordinate, and adapt while machines handle repetitive tasks. Risk-sharing for retraining and redeployment (Priority: 5/5): The report proposes shifting retraining risk away from individuals alone and toward employers, government, and financial systems through income support, tax incentives, and structured training arrangements. Portable benefits and rethinking retirement accounts (Priority: 4/5): The conversation highlights the need for health, pension, and savings systems that support mid-career transitions, not just retirement, including tax-advantaged accounts for lifelong learning. Why education must emphasize adaptability over STEM alone (Priority: 4/5): While STEM matters, they argue future education should focus more on adaptability, teamwork, creativity, and learning how to learn, because specific technical skills become obsolete quickly. Optimism about institutional change (Priority: 3/5): The speakers close with optimism that broad social recognition of the problem, plus the gradual nature of technological change, can make policy and institutional reform more feasible.

Key Arguments: Technology has always changed employment, but today’s pace and scope of automation are unprecedented because machines can now handle more complex, data-rich tasks. The real issue is not just job loss; it is that displaced workers are often poorly positioned to move into new roles because retraining is costly and risky. Mid-career retraining is a major investment decision, often involving years of lower income, relocation, and rebuilding professional networks, so it should not rest solely on individuals. Employers are reluctant to pay for retraining because they may lose the worker after investing in them, creating a classic free-rider problem that policy should address. A new risk-sharing framework should involve corporations, government, and individuals, with income maintenance and training support during transition periods. Benefits should become portable across jobs and occupations, moving away from retention-focused employer ties toward systems that support mobility. Education should prioritize resilience, collaboration, and adaptability rather than assuming that a specific field like STEM will remain stable. The freelance economy can provide bridging income during transitions, but it does not solve the benefits problem unless labor rules become more flexible and portable. The best way to reduce the jobs gap is to improve matching between people without jobs and jobs without people through better institutions and labor-market design.

Data Points: Farming share of U.S. labor force: about 2% - Used to illustrate how dramatically employment has shifted over two centuries. Retraining decision horizon: 5 to 10 years - Describes how long it can take for mid-career retraining to pay off, including schooling, relocation, and rebuilding networks. Career change timing: 20 to 25 years into a career - Illustrates when many displaced workers are asked to pivot into entirely new fields. Typical retraining age example: 45 or 50 - Highlights the difficulty of asking mid-career workers to take on large concentrated risk late in life. Traditional training commitment example: 5 years - Used to show that even company-sponsored retraining can resemble a long-term retention arrangement. Defined contribution vs. defined benefit: portability shift - Presented as a real-world example of moving from retention-based benefits to portable ones.

Pivotal Quotes: "a new approach to risk sharing is needed" — Jake Seward citing the report: Introduces the report’s central policy recommendation. "The notion that an individual doing it on their own is probably not reasonable." — Sondra Lawson: Explains why retraining should not be financed or borne entirely by workers. "we need to rethink those programs so they're adaptable to life as opposed to end of life" — Steve Strongin: Summarizes the case for portable, life-cycle benefits and savings accounts.

Implications: The episode argues for major labor-market reform: portable benefits, shared retraining costs, and lifelong-learning systems. For workers, this means more support during transitions; for firms and policymakers, it means redesigning institutions for continuous adaptation.

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In each episode of "Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.

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