Pivot
Pivot

Pivot Schooled #5: The Psychology of Recovery, with Recode co-founder Walt Mossberg, Howard University's Dr. Wayne A.I. Frederick, and Los Angeles Superintendent Austin Beutner

Kara Swisher and Scott Galloway talk about the process of recovery from COVID-19, with a focus on how college and K-12 education will be permanently reshaped by the pandemic. They're joined by three guests: Howard University president Dr. Wayne A.I. Frederick; Austin Beutner, the superintendent

Featured Speakers

NY Mag HostWalt Mossberg Guest

Topics Discussed

Episode Summary

Executive Summary: The episode centers on education’s role in recovery during COVID-19, with guests arguing that remote learning exposed deep inequities in access, funding, and student well-being. Howard University and LAUSD leaders describe how poverty, housing insecurity, and broadband gaps shaped their pandemic responses, while Walt Mossberg links education to news literacy and the need to regulate platforms like Facebook. The hosts also debate corporate responsibility, tuition costs, and how recovery may reshape cities, schools, and tech.

Main Topics: Howard University’s pandemic strategy and HBCU mission (Priority: 5/5): President Wayne Frederick explains Howard’s decision to go fully online due to health risks, student vulnerability, and the disproportionate impact of COVID on Black communities, while emphasizing Howard’s enduring in-person socialization role. LAUSD, remote learning, and the digital divide (Priority: 5/5): Superintendent Austin Buettner outlines how LAUSD served 700,000 students during the pandemic by distributing devices, internet access, and online programming, while confronting poverty, homelessness, and learning loss. Education as recovery infrastructure (Priority: 5/5): The discussion frames schools and universities as central social systems that must address food insecurity, housing insecurity, mental health, and inequitable access—not just academics. News literacy and the Facebook disinformation problem (Priority: 4/5): Walt Mossberg describes the News Literacy Project and argues that social platforms need stronger regulation because companies like Facebook do not adequately police misinformation and election interference. Costs, tuition, and the financing crisis in higher education (Priority: 4/5): Frederick and the hosts debate rising tuition, student debt, underpaid faculty, and structural inefficiencies at universities, arguing that financial barriers are a major reason students fail to persist. The future of cities, work, and public funding (Priority: 3/5): Guest commentary and host discussion suggest remote work may weaken tax bases in expensive states and cities, pressuring public services including schools, and potentially reshaping urban life.

Key Arguments: Remote learning can keep education going, but it cannot fully replace in-person socialization, mentorship, and classroom learning, especially for younger students and those with disabilities or language barriers. Howard’s decision to stay online was driven by health, equity, and logistics: many students face food insecurity, housing insecurity, unreliable Wi-Fi, and higher vulnerability to COVID. Financial aid is a decisive factor in student success; Howard’s targeted aid increased graduation outcomes dramatically for students whose full need was met. Rising tuition and institutional bloat force universities to make hard prioritization choices instead of trying to be everything to everyone. LAUSD’s response shows public education now has to function as a learning system, safety net, and technology-access provider because schools absorb society’s broader failures. Digital platforms should not be trusted to self-regulate misinformation; meaningful government rules or new enforcement structures are needed. News literacy should be taught early so students can critically evaluate online information before misinformation spreads. Remote work may accelerate migration from high-tax states, reducing funding for public schools and social services unless policy adapts.

Data Points: Pivot Schooled donation total: $60,000 - The show announced donations to two hunger nonprofits from ticket proceeds. Donation to City Harvest: $30,000 - Half of the Pivot Schooled donation went to the New York City hunger nonprofit. Donation to Frontline Foods: $30,000 - Half of the Pivot Schooled donation went to the nonprofit feeding essential workers and impacted communities. Ticket contribution per sale: $20 - Scott and Kara said $20 from each ticket sold funded the donation. Howard undergraduate Pell eligibility: 46% - President Frederick said nearly half of Howard undergrads are Pell Grant eligible. Howard endowment: less than $1 billion - Frederick cited institutional finances while discussing student support needs. Howard four-year graduation rate at start of his tenure: 38% - Frederick said graduation rates improved significantly after reforms. Howard four-year graduation rate after reforms: 57% - Frederick said the rate rose from 38% to 57%. Grace Grant group graduation rate: 89% - Students whose financial aid was fully filled after Pell performed much better. Comparable non-fully-funded group graduation rate: about 59% - Frederick contrasted this with students who still faced financial barriers. Howard unpaid balances: well north of $25,000 - Frederick said many students drop out or cannot get transcripts due to debt. Howard accounts receivable before year starts: above $50 million - Frederick described the institution’s cash flow and collection burden. Howard accounts receivable this year: below $25 million - Frederick said the pandemic year was lower than usual. Howard enrollment in fall: 9,400 to 10,863 - Frederick said enrollment increased after going virtual. LAUSD student population: about 700,000 - Buettner described the district’s scale. LAUSD employees: 75,000 - He noted the staffing needed to support the district. Students in poverty in LAUSD: about 80%+ - Buettner said the vast majority of students live in poverty. Students of color in LAUSD: 85%+ - He said most students are Black and Latino. Families with COVID-related job loss: more than two thirds - Buettner described economic fallout affecting households. Students connected in first week of LAUSD school year: 96% - Buettner said the district successfully connected most students online. States where LAUSD programming was adopted: 30 - PBS-based learning shows were used by districts in 30 other states. Students reached weekly by PBS shows: more than 200,000 - Buettner said the low-tech education content had broad reach. Howard faculty pay gap: 25% to 33% less; now about 20% less - Frederick said faculty compensation remains below average. LAUSD families under $25,000 income: about one third - Buettner used this to illustrate severe poverty in Los Angeles. Life expectancy gap cited in D.C.: about 20 years - Frederick contrasted Black men in Ward 7/8 with white men in Ward 3. African Americans in vaccine trials: 4% - Frederick said trial participation is far too low.

Pivotal Quotes: "Greatness is in the agency of others." — Scott Galloway: Final remarks on the people behind the show and the role of collaboration in meaningful work. "We have students, for instance, students who are in foster care and emancipated." — Dr. Wayne A.I. Frederick: Explaining why Howard’s students have unusually high vulnerability and support needs. "I think we are desperately in need of federal laws that set some guardrails and some principles and regulatory regimes for the web, for social media in particular." — Walt Mossberg: His argument that platforms need stronger regulation to combat misinformation and abuse.

Implications: The episode suggests recovery will depend on treating education, broadband, mental health, and platform accountability as public infrastructure. Schools and universities that support students holistically may emerge stronger, but only if funding and regulation catch up.

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About Pivot

With great power, comes great scrutiny. Every Tuesday and Friday, journalist Kara Swisher and NYU Professor Scott Galloway offer sharp, unfiltered insights into the biggest stories in tech, business, and politics. They make bold predictions, pick winners and losers, and bicker and banter like no one else. From New York Magazine and the Vox Media Podcast Network.

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