Inevitable
Inevitable

Startup Series: Sense

Today’s guest is Mike Phillips, Co-founder and CEO of Sense. Using machine learning and artificial intelligence, Sense provides homeowners with real-time insights that illustrate their home energy use. Users of Sense’s Home Energy Monitor are able to not only understand energy use on an appliance le

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Mike Phillips Guest

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Episode Summary

Executive Summary: The episode traces Mike Phillips’ path from speech recognition pioneer to Sense CEO and explains Sense’s mission to make homes smarter through high-resolution electrical monitoring. The discussion covers the company’s consumer MVP, its hard technical problem of load disaggregation, and its strategy to scale via built-in panels and utility meters to support electrification, load flexibility, and broader home intelligence.

Main Topics: Mike Phillips’ career path from speech recognition to climate tech (Priority: 5/5): Phillips describes his MIT speech recognition research, Speechworks, Nuance, and Blingo/Siri-era voice interfaces, framing Sense as a continuation of turning hard technical problems into useful products. Why homes are the climate focus (Priority: 5/5): He explains that residential buildings are a large share of energy use and that making homes smarter is a meaningful climate lever, especially as electrification and AC demand grow. Sense’s core technology: load disaggregation and real-time awareness (Priority: 5/5): Sense uses a high-resolution hardware monitor in the electrical panel plus machine learning to identify devices, provide real-time visibility, and create an engaging consumer experience. Consumer engagement as the product wedge (Priority: 4/5): The company learned that energy data alone is not enough; the app needs real-time, broader home awareness and peace-of-mind use cases to keep users engaged. Path to scale: utility meters and smart panels (Priority: 5/5): Sense’s long-term strategy is to move from an electrician-installed retrofit device to embedded intelligence in Schneider panels and utility meters through partners like Landis+Gyr. Business model and ecosystem value (Priority: 4/5): Phillips outlines a consumer-opt-in model where value can come from demand response, efficiency, grid services, appliance referrals, and possibly insurance-related data use, without an ad model. Technical, regulatory, and market hurdles (Priority: 4/5): The conversation emphasizes how slow-moving utilities, regulatory rate cases, and data scarcity make climate infrastructure startups a long game, but also a potentially massive one.

Key Arguments: Hard technical problems can become valuable products if they solve a real user pain point; Sense’s speech-recognition roots helped it tackle load disaggregation. Residential homes are a major climate lever because buildings account for a large share of global energy use, and homes are becoming more energy intensive due to electrification and cooling demand. Consumer engagement requires real-time, actionable visibility; delayed smart-meter data is not enough to change behavior. The home should be broader than energy monitoring alone; peace-of-mind, safety, and awareness are what keep users returning to the app. Mass adoption will not come from retrofit-only hardware; embedded intelligence in panels and utility meters is the scalable path. Utilities and regulators are key gatekeepers, but they can be aligned if new infrastructure is designed to support applications, not just billing. Consumer opt-in and data ownership are essential for trust and for monetizing value in a climate-positive way. Sense sees its technology as infrastructure for load flexibility, EV charging optimization, HVAC optimization, and future grid services rather than just an app for energy nerds.

Data Points: MCJ membership size: more than 1,300 members - Jason describes the MyClimateJourney Slack community and its growth. Companies using the community: a number of founding teams, nonprofits, hiring decisions, capital raises, funds, events, and open source projects - Jason explains outcomes generated by the MCJ community. Buildings’ share of global energy use: about 40% - Phillips cites buildings as a major climate and energy target. Homes’ share of building energy use: a bit more than half - Phillips notes that homes make up more than half of building energy consumption. Sense data sampling rate: measuring power at a million times a second - Phillips describes the high-resolution monitoring hardware inside the electrical panel. Energy savings for active users: 15% savings - He says active users save around 15% from having visibility and engagement with the app. Carbon reduction from automated EV charging in California: 43% - A study with Singularity showed charging optimization could cut emissions by 43% in California. Meter rollout cost: about $300 per meter - Phillips references utility spending to install smart meters on homes. Electricity demand flexibility horizon: 20 years - He argues meters must be capable enough for the energy transition over the next two decades. HVAC replacements done as emergencies: 80% - Phillips uses this statistic to illustrate the value of predictive insights for homeowners. Company age: about 9 years - The host notes Sense has been founded for nearly a decade. Sense community members using app features: high engagement among tech early adopters - Phillips describes usage patterns, though without a numeric figure.

Pivotal Quotes: "we think that the core systems of your home, so the pipes and the wires and the HVAC systems and these things, they're kind of dumb systems today, and they don't need to be." — Mike Phillips: Explaining Sense’s broader vision for making homes intelligent beyond entertainment-style smart home features. "People don't care what happened yesterday, but if you can give people a real-time view of what's going on in your home." — Mike Phillips: Describing why delayed meter data fails to engage consumers and why real-time feedback matters. "our overall big picture is we want to support the energy transition." — Mike Phillips: Summarizing the company’s long-term mission in electrification, load shifting, and grid flexibility.

Implications: Sense illustrates how climate startups can win by combining deep technical capability with consumer utility, then scale through utilities and manufacturers. The episode suggests the future home will be an intelligent energy platform, not just a passive appliance cluster.

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