The Diary Of A CEO with Steven Bartlett
The Diary Of A CEO with Steven Bartlett

The Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes! Your Resting Face Matters & How To Fix It!

What if you were told that there is a secret language that makes up 98% of your communication? Impacting your work, socialising, and romantic life Vanessa Van Edwards is the founder of ‘Science of People’, which gives people science-backed skills to improve communication and leadership. She is also

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Steven Bartlett HostVanessa Van Edwards Guest

Topics Discussed

Episode Summary

Executive Summary: This episode centers on Vanessa Van Edwards’ science-backed framework for charisma, showing that success in work, dating, friendship, and leadership is driven by cues across body language, voice, words, and environment. She argues that warmth and competence shape first impressions, small behavioral changes can transform relationships, and intentional communication can break awkwardness, build trust, and improve outcomes.

Main Topics: Cues as the hidden language of success (Priority: 5/5): Van Edwards argues that people constantly send and receive cues through body language, voice, word choice, ornaments, and proximity, and that mastering them is central to success. Warmth and competence as the core of charisma (Priority: 5/5): Charisma is framed as the ability to signal both warmth and competence, which together drive most impressions and determine whether people trust, like, and follow you. Practical body-language and vocal techniques (Priority: 5/5): The conversation details specific cues such as hand gestures, eye contact, shoulder/ear distance, smiling, nodding, and downward inflection that can increase confidence and credibility. Conversation as a learnable skill (Priority: 5/5): Van Edwards rejects the idea that people skills are innate, offering question frameworks and social habits that help introverts and awkward people connect more naturally. Relationships, likability, and intimacy levels (Priority: 4/5): The transcript emphasizes how liking others first, asking better questions, and moving relationships from acquaintanceship to deeper personal/narrative levels improves friendships and romance. Reading discomfort, deception, and ambivalence (Priority: 4/5): She explains how to detect rejection, skepticism, or deception through micro-cues, while warning that ambivalent relationships can be more draining than clearly toxic ones. Personal branding and authenticity (Priority: 4/5): The episode closes on how online presence, profile photos, and public self-presentation should signal the right neural networks for the audience, without drifting into fake perfection or performative vulnerability.

Key Arguments: Most people do not succeed or connect because of knowledge alone; people skills and cues are a crucial, learnable part of performance. Charisma is not genetic; it can be trained through repeatable frameworks and deliberate practice. Warmth and competence drive the majority of first impressions, so people should diagnose which one they need to amplify. Nonverbal cues are often more trusted than spoken words, especially gestures, posture, facial expressions, and vocal tone. The most likable people are often first likers: they notice, like, and affirm others first. Conversation should not rely on autopilot questions like 'What do you do?' because they flatten identity and invite boring exchanges. Small changes in body language and voice can change how others perceive your confidence and, through feedback loops, how you feel about yourself. Ambivalent relationships are especially draining because uncertainty about whether someone likes you creates ongoing stress and overthinking. Authenticity matters more than faking warmth or confidence; the goal is to amplify true traits, not invent a persona. The physical environment matters: distance, seating, camera placement, and movement all shape perceived charisma and intimacy.

Data Points: Likelihood gestures outweigh words: 12.5 times more likely - Van Edwards says the brain is far more likely to believe gestures than spoken words. Impression drivers: 82% - She cites research claiming 82% of impressions are based on warmth and competence. High performer proximity effect: 15% performance increase - Sitting within 25 feet of a high performer improves one’s own performance. Low performer proximity effect: 15% performance decrease - Sitting within 25 feet of a low performer reduces one’s own performance. Research sample size: 58,000 working hours across 11 companies - Study on workplace contagion and performance effects. Students taught: 400,000 - She says her framework has been taught to 400,000 students. TED talk gesture counts: 465 gestures in 18 minutes - Most viral TED speakers used more gestures than less popular speakers. Less popular TED talks: 271 gestures in 18 minutes - Benchmark for lower-gesture TED talks in her research. Conversation intimacy tiers: 3 levels - She distinguishes general traits, personal concerns, and self-narrative as levels of intimacy. Popular kids pattern: Longest list of people they liked - Study on likability found popular students had the longest lists of people they liked. Lie detection accuracy: 54% - Average people’s ability to detect lies is only slightly above chance. Eye contact range: 60–70% - Ideal amount of eye contact in Western cultures during conversation. Handshake duration: 1–3 pumps / 1–3 seconds - Recommended handshake length depending on familiarity. Speed networking sample: 500 participants - Lab experiment used to identify better conversation patterns. Perfomance cue study: 3-word social labels - Words like 'community game' altered behavior in an otherwise identical task.

Pivotal Quotes: "Very highly successful people speak a hidden language, and that is the language of cues." — Vanessa Van Edwards: Her core thesis on why communication skills drive success. "If you don't know how to read the cues people are sending to you, if you don't know how to control the cues you're sending to others, you are missing a crucial element of success." — Vanessa Van Edwards: Explaining why cue literacy matters for work and life. "If you are thinking of someone and you can text them, I was just thinking of you, how are you?" — Vanessa Van Edwards: Her first of three likability phrases for building stronger ties.

Implications: Listeners are encouraged to treat charisma as a trainable skill, audit their cues, and use better questions, posture, voice, and environment to improve trust, attraction, leadership, and friendship. The broader message: social fluency is becoming more valuable as loneliness and digital communication rise.

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About The Diary Of A CEO with Steven Bartlett

Steven Bartlett is a British entrepreneur, investor, and author. He’s the founder of Flight Story – a media company – and Flight Fund, an investment fund backing the next generation of category-defining businesses. He created The Diary Of A CEO to share the unfiltered pages of the personal diaries of the world’s most fascinating CEOs, experts, therapists, and leaders – with the hope that their lessons will help both you and him live better lives. DOAC is a double acronym: Diary Of A CEO, but also Dreamers, Open-minded, Awareness, and Connection.This is your corner of the internet to dream boldly, think openly, expand your awareness, and feel more connected. My New Book: https://g2ul0.app.link/DOAC IG: https://www.instagram.com/steven LI: https://www.linkedin.com/in/stevenbartlett-123

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