Goldman Sachs Exchanges
Goldman Sachs Exchanges

The "Pay-As-You-Go" Car and the Future of Mobility

Ride-hailing companies are poised for explosive growth over the next decade, according to Stefan Burgstaller, head of European industrials equity research. Their prominence may usher in the era of the 'pay-as-you-go' car, which could have dramatic effects on the entire automotive ecosystem

Featured Speakers

Goldman Sachs HostStefan Bergstahler Guest

Topics Discussed

Episode Summary

Executive Summary: The episode argues that “mobility as a service” will reshape how people use cars, especially in cities, but won’t destroy auto manufacturing. Stefan Bergstahler says ride-hailing, autonomy, and electrification will expand urban mobility, shift value from ownership to service, and favor firms with data, fleet-management, and capital advantages, while private ownership, especially outside cities, remains important.

Main Topics: Mobility as a service and the rise of pay-as-you-go transport (Priority: 5/5): Bergstahler frames ride-hailing as a new product category that unbundles car use from ownership, enabled by smartphones, GPS, mapping, and large-scale capital. Why ride-hailing can scale rapidly (Priority: 5/5): Growth is driven by inefficient private car utilization, urban congestion and parking costs, improved matching of supply and demand, and expanding urban populations. Impact on carmakers and vehicle economics (Priority: 4/5): The report argues mobility services are largely an urban phenomenon, so private ownership remains dominant in many regions and auto sales volumes may be less disrupted than expected. Autonomous vehicles and fleet management (Priority: 5/5): Self-driving cars remove the driver’s driving function but not the need to finance, maintain, and manage fleets, creating opportunities for institutionalized fleet operators. EV adoption and infrastructure requirements (Priority: 4/5): Electric vehicle adoption is constrained by battery cost and charging infrastructure, requiring massive investment in grids and charging networks over a multi-decade transition. Cities, regulation, and the future of urban design (Priority: 4/5): City size, wealth, congestion, pollution, and transit alternatives determine adoption, and cities may increasingly regulate, tax, and partner with mobility providers. Consumer choice and continued role of car ownership (Priority: 3/5): The discussion ends by separating utilitarian urban mobility from personal car ownership, which will remain a branded, emotional, and differentiated experience.

Key Arguments: Car ownership is inefficient because average utilization is only about 5% per year, making pay-as-you-go mobility economically attractive in dense urban settings. Ride-hailing growth is supported by technology (smartphones, GPS, maps) that allows real-time matching of riders and vehicles, improving utilization. Urban population growth and a shift toward larger cities will expand the addressable market for mobility services. Despite growth in ride-hailing, private cars stay cheaper per mile than ride-hailing in many contexts, so ownership will persist outside cities. The auto industry is unlikely to face catastrophic volume declines because urban adoption is offset by population growth and faster replacement cycles for robotaxis. Taxi businesses struggle mainly because of low utilization and inefficient queueing, while regulation has slowed ride-hailing in some markets. The future value chain will be split among aggregators, optimizers, and fleet operators, with data as the key competitive advantage. Autonomous vehicles create a new business model in which carmakers could earn more by selling mobility services over time than by selling cars once. EV adoption depends on matching ICE vehicle experience on range and cost; battery cost is the key bottleneck to consumer-led adoption. Cities will increasingly be the gatekeepers of mobility, using regulation, licensing, and infrastructure to shape which services succeed.

Data Points: Global ride-hailing trips today: ~6 billion per year - Current scale of ride-hailing worldwide Projected ride-hailing trips by 2030: 83 billion annually - Goldman Sachs model forecast for future growth Current global population: 7.5 billion - Baseline used in mobility demand model Projected global population: 8.5 billion - Assumption supporting future trip growth Urban population share today: 54% - Current share of population living in cities Urban population share projected: 60% - Assumed increase in urbanization Average trips per capita per day: 2.2 - Mobility pattern assumed to remain stable Private car utilization: 5% per year - Used to argue car ownership is inefficient Per-mile cost of private car: $0.30 - Estimated cost of privately owned car use Per-mile cost of ride-hailing: $1.50 - Estimated cost of ride-hailing operation City car ownership penetration assumption: 30% to 23% - Model assumption for declining city ownership share Robotaxi depreciation/replacement speed: 3 times faster - Because higher utilization accelerates obsolescence Largest ride-hailers capital raised: More than $36 billion - Funding used to build infrastructure and scale operations Largest ride-hailers valuation: Exceeding $100 billion - Market value of leading ride-hailing firms Profitability of selling service instead of vehicle: 5 to 6 times more profitable - If autonomous car is sold as a 3-year service rather than a car Profit per car as service: $14,000 - Estimated profit in service model Profit per car sold traditionally: ~$2,000 - Estimated profit from conventional car sale EV infrastructure capex required globally: $6 trillion - Estimate from Goldman utilities research on electrification Charging infrastructure capex: $2.6 trillion - Part of total EV infrastructure investment Smart grid investment: $1.7 trillion - Needed to manage peak grid loading EV share of sales over transition: ~40% - Estimated long-run sales share as electrification unfolds Battery cost target for consumer-led adoption: $100 per kWh - Threshold cited as needed for EVs to become comparable to ICE economics Robotaxi cost vs average car: 2.5 times more expensive - Model estimate for robotaxi vehicle cost relative to average car Singapore car ownership cost: 5 to 6 times global average - Extreme example of city policy shaping mobility adoption

Pivotal Quotes: "Consuming mobility is an urban phenomenon." — Stefan Bergstahler: Explaining why ride-hailing and related services will scale first in dense cities rather than everywhere "The computer will be able to drive us around, but computers can't finance themselves yet." — Stefan Bergstahler: On why autonomy alone is not enough; fleet financing and management remain essential "You probably see that cities are going to drive this process." — Stefan Bergstahler: Describing how mobility adoption will be shaped by municipal licensing, regulation, and infrastructure

Implications: The auto industry’s future is less about one-time vehicle sales and more about data-driven, urban mobility services, fleet operations, and EV infrastructure. Cities and regulators will heavily influence winners, while personal ownership remains strong outside dense urban markets.

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