The Rational Reminder Podcast
The Rational Reminder Podcast

What are financial advisors (measurably) useful for? (EP.249)

Our focus for this episode is the real utility of financial advisors, and Ben shares a host of research and findings about the supposed and actual value that advisors can offer investors. This segment continues our exploration of investment basics, a fundamental theme for this show and our work at P

Featured Speakers

Benjamin Felix, Cameron Passmore, and Dan Bortolotti HostLucas Fleck Guest

Topics Discussed

Episode Summary

Executive Summary: Episode 249 centers on a rigorous answer to what financial advisors are actually useful for: not stock-picking, but helping households overcome complexity, biases, self-control problems, and delegation costs—while acknowledging that conflicts of interest and weak competence often erode value. The episode also revisits a 2019 Dimensional interview, reviews Ryan Holiday’s The Obstacle Is the Way with Lucas Fleck, shares reading and book-club habits, and ends with offbeat community banter on hot sauce, meetups, merch, and recent listener feedback.

Main Topics: What financial advisors are useful for (Priority: 5/5): Benjamin Felix presents an evidence-based framework showing that advisors can help with self-control, bias reduction, trust, and delegation, but only when conflicts of interest and incompetence are controlled for. Conflicts of interest and poor advisor incentives (Priority: 5/5): The discussion emphasizes that many advisors recommend products that maximize their compensation rather than client welfare, especially in commission-based settings and product-heavy channels like bank salesforces. Advisor competence, customization, and client outcomes (Priority: 4/5): Even absent obvious conflicts, some advisors appear to hold misguided beliefs, trade excessively, underdiversify, and provide limited personalization despite charging high fees. How advice can still help some investors (Priority: 5/5): Research suggests advice can act as a commitment device, reduce exponential-growth bias, improve risk-taking through trust, and lower stress by delegating decision-making. Book review: The Obstacle Is the Way (Priority: 3/5): Lucas Fleck summarizes Ryan Holiday’s stoic framework: perception, action, and will; the book encourages reframing obstacles as opportunities, focusing on controllables, and persevering adaptively. Reading habits and company learning culture (Priority: 3/5): Lucas shares practical routines for reading, retaining ideas, using audiobook clips and Kindle highlights, maintaining a book club, and leveraging summaries and wish lists to improve learning. Community, show promotion, and after-show banter (Priority: 2/5): The hosts discuss audience growth, sharing the podcast, financial-advisor inquiries, upcoming meetups, merch, listener reviews, and a humorous hot sauce debate plus an AMF crypto-ad-warning ad campaign.

Key Arguments: Financial advice has value because household financial decisions are complex, products are opaque, and behavioral biases can lead to costly mistakes. The main promise of advice is not beating the market, because low-cost indexing has largely solved portfolio implementation for many investors. Conflict of interest is a major reason advice can be low-quality: commission incentives can push advisors toward high-fee, bank-owned, or actively managed products. Improving standards toward fiduciary-like duties can improve outcomes; regulation can materially change product sales and client welfare. Advisor competence is separate from conflicts: some advisors appear to hold the same misguided beliefs as retail investors, including return chasing and underdiversification. Advice can still be beneficial as a commitment device for investors with self-control problems, such as those prone to impulsive behavior. Advice can improve retirement and savings outcomes by helping with exponential-growth bias, trust, and participation in risky assets. Delegation becomes more valuable when the opportunity cost of time is high or when cognitive ability declines with age. People who need advice most are often least likely to seek it because low financial literacy makes it harder to know when advice is needed. Ryan Holiday's book reinforces that obstacles are best handled by changing perception, focusing on controllable inputs, and adapting with perseverance rather than rigid persistence.

Data Points: Episode number: 249 - Current Rational Reminder episode discussed at the start. Podcast audience growth: Slowed over the last year after earlier rapid growth - Hosts note the audience has stabilized but is growing more slowly. Dimensional Fund Advisors assets: About 800 billion Canadian dollars - Context given in the recap of episode 43 with Dave Butler. Fiduciary-duty effect on returns: 25 basis points increase in risk-adjusted returns - Study cited for annuity clients under state-level fiduciary duty variation. High-expense annuity sales sensitivity: 4 times as sensitive to brokers' interests as to investors' interests - Paper on broker incentives and product sales. High-expense annuity sales after fiduciary proposal: Down 52% - Following the U.S. Department of Labor's 2016 fiduciary rule proposal. Advisors in sample: Frequent trading, return chasing, preference for expensive active funds, underdiversification - Journal of Finance study on financial advisors' own account behavior. Self-control proxy: Smoking cigarettes - German brokerage study used smoking as a proxy for self-control issues. Book club progress: 12 or 13 books completed; about halfway through 23-and-23 challenge - Lucas Fleck reports his reading progress. Podcast merch orders: Almost 800 total orders - Mentioned during the after-show discussion of the store.

Pivotal Quotes: "what are financial advisors useful for?" — Benjamin Felix: The core research question framing the main deep dive. "what stands in the way becomes the way" — Lucas Fleck: The central Stoic idea of The Obstacle Is the Way as summarized in the book review. "If we've removed conflicts of interest and control for advisor competence, I think that there's a pretty good case for financial advice for some households." — Benjamin Felix: Bottom-line conclusion of the advisor usefulness analysis.

Implications: Listeners should demand clear compensation disclosure, fiduciary-like standards, and real customization. The evidence suggests advice can help, but only when incentives and competence are managed; otherwise, it may merely package costly mistakes more persuasively.

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About The Rational Reminder Podcast

A weekly reality check on sensible investing and financial decision-making, from three Canadians. Hosted by Benjamin Felix, Cameron Passmore, and Dan Bortolotti, Portfolio Managers at PWL Capital.

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