Goldman Sachs Exchanges
Goldman Sachs Exchanges

Understanding the Metaverse and Web 3.0

The “metaverse” has captured the imagination of technology investors, but what is it, and what does it signal for the next era of computing? In the latest episode of Exchanges at Goldman Sachs, Goldman Sachs Research's Eric Sheridan examines how the blending of elements of the physical and digi

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Episode Summary

Executive Summary: Goldman Sachs’ Eric Sheridan frames the metaverse as the next immersive layer of the internet—bridging physical and digital experiences through VR, AR, and mixed reality. He argues Web 3.0 is emerging from Web 2.0’s centralized model toward more decentralized, creator-driven, and privacy-focused ecosystems, with major investment already flowing into hardware, content, and infrastructure. While still early, he sees large economic potential and unresolved questions around regulation, winners, and adoption.

Main Topics: Defining the metaverse and Web 3.0 (Priority: 5/5): Sheridan defines the metaverse as immersive virtual, mixed, and augmented reality experiences that move everyday digital interactions into a more interactive layer. He places it within a broader shift from Web 1.0 desktop computing to Web 2.0 mobile computing and now Web 3.0’s decentralized model. Why the metaverse is getting attention now (Priority: 5/5): The discussion identifies two main catalysts: the rise of gaming ecosystems like Roblox, Minecraft, and Fortnite as early metaverse-like environments, and Facebook’s rebrand to Meta with a strategic focus on Oculus and the metaverse. Pandemic-era gaming growth accelerated interest further. Market size and monetization potential (Priority: 5/5): Sheridan estimates the metaverse could become an $8 trillion revenue opportunity, with a wide range of possible outcomes. He ties this to the growth of the digital economy and a new virtual economy layered on top of it. Current investment cycle and startup activity (Priority: 4/5): He says the industry is in an investment phase, with major corporate spending and private capital flowing into VR, AR, gaming, creator ecosystems, and infrastructure. This early capital formation could shape future platform winners. Use cases beyond gaming (Priority: 4/5): The conversation highlights concerts, sporting events, fashion shows, music festivals, retail, education, travel, and advertising as potential applications that could shift from physical or digital-only formats into virtual or augmented experiences. Competition, platform openness, and decentralization (Priority: 4/5): Sheridan notes it is too early to identify winners and losers. Whether Web 3.0 produces a few giant platforms or many niche players will depend on how open existing tech companies are and how well they adapt. Regulation, privacy, and identity (Priority: 4/5): He warns that regulatory scrutiny is already high and may influence how Web 3.0 develops, especially around power concentration, data use, content, privacy, and identity. This could affect how scale is built in the next internet phase.

Key Arguments: The metaverse is not a single product but a shift toward immersive, interoperable digital experiences built on VR, AR, and mixed reality. Web 3.0 represents a move away from centralized platforms and toward more decentralized control over identity, content, and creator relationships. Gaming has already demonstrated many metaverse behaviors, making it the clearest proving ground for virtual economies and social interaction. The opportunity is still early, but the combination of hardware, content, infrastructure, and creator ecosystems could unlock large-scale adoption over the next 3-10 years. The metaverse could extend beyond entertainment into education, retail, travel, and advertising, expanding its economic footprint. It is too early to declare winners and losers because execution, platform openness, and regulatory outcomes remain uncertain. Regulation will matter more in Web 3.0 than it did in earlier computing cycles because today’s internet is already under far greater scrutiny. If hardware gets cheaper and content becomes compelling, virtual experiences can expand access and create broad economic value.

Data Points: Projected metaverse monetization opportunity: $8 trillion - Sheridan’s midpoint estimate for the potential revenue/monetization opportunity from the metaverse and broader Web 3.0 evolution Potential range of outcomes: $2 trillion to $12 trillion - Range of potential monetization outcomes around the $8 trillion midpoint Digital economy share of global economy: roughly 20% to 25% - Sheridan cites the digital economy’s approximate size today as a base for comparing future virtual economy growth Online travel penetration: about 60% - Example of a sector already heavily penetrated online versus offline Facebook/Meta metaverse investment loss in 2021: about $10 billion - Meta Platforms’ disclosed expected loss in its Virtual Reality Labs division for 2021 Private capital raised in 2021: in excess of $10 billion - Private funding across gaming, online games, augmented reality, and virtual world experiences Potential investment cycle: $132 billion to $1.3 trillion - Sheridan’s estimate for total investment over a multi-year cycle supporting the metaverse opportunity Podcast recording date: Friday, January 7, 2022 - Recorded date stated at the end of the episode

Pivotal Quotes: "The metaverse broadly is the concept that we are going to take what our physical world experiences and broadly move them into elements of mixed reality, virtual reality, and eventually augmented reality." — Eric Sheridan: Defines the metaverse at the start of the discussion "We think this could be as much as an $8 trillion opportunity on the revenue or the monetization side." — Eric Sheridan: Describes the scale of the long-term economic opportunity "There'll be experiences that will make the consumer hardware cheaper. Consumer adoption will go higher." — Eric Sheridan: Explains why the investment phase could lead to broader adoption over time

Implications: The metaverse is early but potentially transformative: expect heavy investment, regulatory scrutiny, and experimentation across gaming, media, commerce, and education. Winners will likely be determined by hardware, content, and platform openness.

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In each episode of "Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.

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