10% Happier with Dan Harris
10% Happier with Dan Harris

How to Call People In (Instead of Calling Them Out) | Loretta Ross

On this Martin Luther King day, it's tempting to fear that America, and the world, may never have been further away from the kind of inclusive society that Dr. King called for so eloquently. So today, we are, I hope, going to give you a little hope -- and perhaps also some ideas for how you can

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Loretta Ross Guest

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Episode Summary

Executive Summary: Loretta Ross argues that social justice movements should prioritize “calling in” over punitive “calling out”: engage people with grace, accountability, and an assumption of growth, while reserving harsher confrontation for committed extremists. Using stories from anti-Klan work and rape-crisis advocacy, she says change comes through relationship, not shame, and that movements fail when they become therapy spaces or circular firing squads.

Main Topics: Calling in vs. calling out: Ross defines calling in as a respectful, accountable conversation that gives people the benefit of the doubt, while calling out often relies on shame, punishment, and public humiliation. Different audiences require different strategies: She maps society into 90%, 75%, 50%, 25%, and 0% groups, arguing that persuasion should be tailored by worldview and openness, not treated as one-size-fits-all. Why call-out culture harms movements: Ross says call-out culture makes people fearful, performative, and less honest, shrinking shared knowledge and turning politics into moral theater. Personal history as training for compassion: She explains how surviving rape, working with incarcerated rapists, and deprogramming white supremacists taught her that even harmful people can change and deserve due process. White supremacy as ideology, not identity: Ross distinguishes between white people and white supremacist ideas, criticizing whiteness studies when it ends in guilt rather than white courage and anti-racist action. Hope, democracy, and post-Capitol-riot America: In the wake of the Capitol attack and election denial, Ross says some actors must be called out, but she remains hopeful because history and human resilience favor a pluralistic future.

Key Arguments: Calling in is a call-out done with love and respect; it holds people accountable without defaulting to shame or dehumanization. Movements should not behave like cults or therapy groups; they should be organizing spaces that move people toward shared goals despite internal disagreement. People change from within, not because others humiliate them; transformation requires the person to resolve their own cognitive dissonance. The biggest risk of call-out culture is that it silences honest speech, encourages virtue signaling, and turns minor mistakes into total moral condemnation. White supremacy is an ideology, not a race; separating ideas from identity allows for effective anti-racist work without collapsing into blanket blame. Compassion does not mean excusing harm: Ross says some extremists and zero-percenters must be actively called out, while others can be called in. Accountability should include due process and evidence of growth, especially when people are judged for long-past mistakes. Hope is a discipline rooted in ancestry, survival, and repeated human evidence that people can grow and build better systems.

Data Points: Age: almost 70 years old - Ross says she is still working on herself and learning the practice of calling in. Workshop cost: $5 a class - She notes that she teaches these techniques online at a low cost. Time working with incarcerated rapists: 2.5 years - Ross and colleagues met weekly with incarcerated men convicted of rape and murder. Session length: 2-hour sessions - The prison group met every Friday for two-hour conversations. Frequency of visits: every Friday - Ross describes rotating weekly visits to the prison. Book copies: multiple copies; five or six copies - She bought duplicate books for prison participants to read and return. George/vision bubble: 90% / 75% / 50% / 25% / 0% - Her framework for categorizing audiences by ideological proximity and openness. Historical reference: 400 years - Ross cites Black endurance and hope over centuries of oppression. Ancestral trace: back to 1844 in Central Texas - She says her foreparents can be traced back that far. Inner-city relationship: 66 years - She says her sister was in her life for 66 years before dying. Family loss: second sister to die within 12 months - Ross discusses grief amid COVID and community suffering. Personnel count: six other men - She met with six additional incarcerated men alongside William Fuller.

Pivotal Quotes: "A calling in is simply a call-out done with love and respect." — Loretta Ross: Her core definition of the practice after describing online toxicity and movement infighting. "We are not a cult." — Loretta Ross: Used to argue that social justice movements should tolerate disagreement without turning on one another. "You can't change who you are, you can change what you do. And that then will change who you are." — Loretta Ross: Her explanation of why accountability should focus on behavior and growth, not fixed identity.

Implications: Listeners are encouraged to replace reflexive shaming with disciplined, values-based engagement. For movements and workplaces, Ross’s model suggests accountability works best when paired with grace, due process, and strategic choice about when to confront versus when to persuade.

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